Assistant Manager

Shreveport, LA, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Operations excellence

Training and Development

Personal and career growth

Medical

Dental

Bonuses

Job Description

Checkers & Rally's is a leading fast-food restaurant franchise known for its commitment to delivering high-quality, quick-service dining experiences. Established and well-regarded in the quick service restaurant (QSR) industry, Checkers & Rally's operates numerous locations across the country, providing delicious menu options and exceptional customer service. The company prides itself on creating a vibrant work environment that fosters growth, teamwork, and excellence. With a strong franchise model, Checkers & Rally's supports its franchisees, team members, and guests by maintaining high operational standards and emphasizing a customer-first approach.

The Assistant Manager role at Checkers & Rally's is a pivotal position within the restaurant's management team. This role functions as the right hand to the General Manager, helping to drive sales and profit goals while ensuring smooth day-to-day operations. The Assistant Manager plays a crucial role in maintaining a positive environment for both guests and team members, focusing on delivering top-tier service and operational excellence. Key responsibilities include training and coaching team members, enforcing company policies, addressing guest concerns, and supporting hiring decisions. By fostering a safe, clean, and engaging workplace, the Assistant Manager helps elevate the restaurant to be the first choice for guests and employees alike.

This position requires a candidate with a strong commitment to integrity, service, excellence, and innovation. The Assistant Manager is entrusted with escalating operational concerns, managing shift procedures, and contributing to the overall success of the restaurant. It is an excellent opportunity for individuals seeking growth in the restaurant management field within a fast-paced and dynamic setting. Checkers & Rally's values high energy, strong communication skills, and the ability to adapt within a fast-moving industry, making the Assistant Manager role integral to the company’s continued growth and success.

Job Requirements

High school diploma or general education degree (GED) preferred
Food safety certified
1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong interpersonal and verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with a fast paced environment
Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

High school diploma or general education degree (GED) preferred
Food safety certified
1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
Basic math skills
Microsoft Office and general systems experience
Strong interpersonal and verbal and written communications skills
Ability to work flexible schedule and extended hours
High energy to keep up with a fast paced environment
Commitment to core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

Building sales and profits by promoting guest satisfaction and managing restaurant operations
Escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
Assisting with interviewing and hiring the right team members
Ensuring policy and procedures are being followed on shifts
Training team members on operations, company policies and procedures and guest service
Identifying and responding to complaints and policy and procedure violations
Providing regular feedback and coaching to team members on their performance
Helping ensure the restaurant is a safe, clean and fun environment for employees and guests