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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.75 - $18.00
Work Schedule
Day Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
performance bonuses
Training and Development
Job Description
Lynn Lee Inc. / FalCo. LLC is a proud franchisee operating forty-one Dairy Queen locations and continues to grow. Dairy Queen, established in 1940, is a renowned global brand recognized for creating extraordinary fan experiences centered around quality food and excellent customer service. Lynn Lee Inc. / FalCo. LLC is committed to protecting and maintaining the success of the Dairy Queen brand by fostering a positive environment that drives loyalty and satisfaction among both team members and customers. This franchisee embraces a performance-driven culture emphasizing challenging, stimulating, and financially rewarding opportunities that align with core values and operational excellence. The... Show More
Job Requirements
- High School diploma or equivalent
- Minimum 1-3 years of restaurant leadership experience
- Must be ServSafe certified
- Eligible to work in the United States
- Ability to stand for long periods and lift up to 50 pounds
- Ability to work under pressure in a high volume environment
- Willingness to follow safety and sanitation protocols
Job Qualifications
- Minimum 1-3 years of high volume restaurant leadership experience
- Previous quick service restaurant experience strongly preferred
- High School diploma or equivalent
- Proven track record managing COGS and labor
- Strong knowledge of safe food handling practices
- Must be ServSafe certified
- Eligibility to work in the United States
- Strong hospitality and customer service skills
- Ability to train and coach others effectively
- Excellent management and employee relations skills
- Highly organized and detail-oriented with goal focus
- Willingness to follow directions and meet Dairy Queen standards
- Integrity and honesty in all actions
- Ability to contribute to a fun, friendly, and productive culture
Job Duties
- Manage entire operation of restaurant during scheduled shifts
- Strive for operational levels that meet or exceed Fan's expectations in quality, service, and atmosphere
- Accurately complete duties such as inventory control, ordering products, cash control
- Ensure shift leads and crew are trained on PRIDE systems, routines, product recipes, food safety, and restaurant safety
- Assist in executing the restaurant's business plan and optimizing profit and sales
- Ensure customer service meets or exceeds company standards and handle customer concerns and complaints
- Support hiring, training, coaching, and developing team members
- Enforce health and safety standards including ServSafe certification compliance
- Contribute to local store marketing activities and suggest ideas to increase sales
- Perform other duties as requested by the General Manager
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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