Assistant Manager

Mid Atlantic Dairy Queen is a prominent franchise operator within the fast-food industry, specializing in delivering crave-worthy treats and meals since 1940. As the largest Dairy Queen franchisee in the Southeast, Mid Atlantic Dairy Queen proudly owns and operates 14 locations throughout Hampton Roads. With over 50 years of operational experience, the company has established a strong presence in the region, consistently leading the Dairy Queen system in sales. The company also has plans to expand its footprint by adding two new locations within the next 18 months. Mid Atlantic Dairy Queen is well known not only for its delicious food offerings but also for fostering a positive working environment for its team members and loyal customers, referred to as fans.

The company values its staff by providing personalized training, comprehensive support, and the necessary tools to help them succeed and reach their professional goals. The franchise emphasizes career growth with defined career paths, making it an excellent choice for individuals seeking a long-term career in the fast-food industry. Team members at Mid Atlantic Dairy Queen enjoy competitive wages, bonus opportunities, paid vacation and holidays, employee meal discounts, and health insurance plans. Additionally, the company offers retirement plans to qualified employees and considers staff full time after one year of averaging over 30 hours per week.

The Assistant Manager role at Mid Atlantic Dairy Queen is ideal for motivated individuals eager to build a leadership career in a thriving, fast-paced restaurant environment. This position requires strong multitasking abilities and a passion for team collaboration to uphold the high standards of customer service and operational efficiency. Assistant Managers play a critical role in guiding crew members, ensuring operational excellence, and maintaining key business metrics such as food and labor costs.

In this leadership role, Assistant Managers will be responsible for training and coaching their teams to foster a service-oriented culture, where turning 'frowns into smiles' is a standard practice. They will also oversee cost controls and cash handling procedures, including closing counts and ensuring proper deposit of funds. This position demands an outgoing personality, excellent interpersonal skills, and the ability to inspire others to perform at their best. Candidates with prior management experience, particularly in retail or fast food, are preferred, as well as those who have demonstrated long-term commitment to previous employers and have no limitations on scheduling availability. The Assistant Manager position offers an exciting opportunity to grow professionally with a well-established and expanding business dedicated to customer satisfaction and employee development.