The Wendy's Company logo

Assistant Manager

Bethlehem, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

performance-based bonuses
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401K with company match
Paid Time Off
Free Meals
Career growth opportunities

Job Description

YCH Wendy's is a expanding quick service restaurant franchise dedicated to delivering exceptional customer service and high-quality food to its patrons. As a part of the Wendy's brand, which is renowned for its fresh, made-to-order food and friendly service, YCH Wendy's offers a dynamic work environment where employees can grow their skills and advance their careers. The company prides itself on fostering a family-oriented and fun workplace culture, where teamwork and professionalism are highly valued. With numerous locations, including the one at 308 Broadway Street in Bethlehem, PA, YCH Wendy's is a prominent player in the fast-food industry within the region, offering competitive pay and an array of benefits to support its employees' well-being and career aspirations.

The role of Assistant Manager at YCH Wendy's is a vital leadership position responsible for supporting the General Manager in running smooth and efficient restaurant operations. Assistant Managers play a key role in coaching team members to deliver outstanding customer service while adhering to food quality, cleanliness, and workplace safety standards. This position demands a proactive and solutions-oriented leader who can manage daily challenges calmly and effectively. About this role, individuals can expect to lead by example, developing and motivating their team to meet and exceed operational goals. The position offers competitive pay with the potential for performance-based bonuses, paid time off, and comprehensive benefits including health, dental, vision, and life insurance. Furthermore, 401(k) options with company match are available. The company also emphasizes career advancement, with many senior managers having begun their careers in assistant management roles.

Assistant Managers at YCH Wendy's enjoy working in a fast-paced but supportive environment where they can hone leadership and operational skills. The company encourages a diverse workforce and provides reasonable accommodations for individuals with disabilities. This inclusive approach, combined with a strong commitment to employee growth and development, makes YCH Wendy's a great place to build a rewarding career. Those aspiring to grow within the hospitality and quick-service restaurant industry will find ample opportunity to advance based on performance and business needs. The company values reliability, flexibility, and dedication, making this a great opportunity for motivated individuals looking to step into a leadership role while contributing to a well-known brand's ongoing success.

Job Requirements

  • High school diploma or GED
  • At least 1 year in a restaurant, retail, or customer service role
  • 6+ months of supervisory experience preferred
  • Ability to multitask, motivate your team, and resolve customer concerns with professionalism
  • Physical stamina to stand for long periods and lift up to 50 lbs
  • Availability to work various shifts including weekends
  • Reliable transportation for travel
  • Willingness to complete ServSafe certification during training

Job Qualifications

  • High school diploma or GED
  • At least 1 year of experience in a restaurant, retail, or customer service role
  • 6+ months of supervisory experience preferred
  • Strong leadership skills including multitasking, motivating teams, and resolving customer concerns professionally
  • Ability to complete ServSafe certification during training
  • Flexibility to work various shifts including weekends
  • Reliable transportation to travel to different locations as needed

Job Duties

  • Lead by example by modeling exceptional customer service, teamwork, and professionalism
  • Run smooth shifts by overseeing daily operations, ensuring food quality, cleanliness, and safety standards are met
  • Coach and develop team members by providing training, guidance, and support to help the team succeed
  • Drive results by collaborating with the General Manager to meet business goals and maintain operational excellence
  • Problem-solve on the fly by addressing challenges with a calm, solutions-oriented approach

Job Criteria

Experience

Mid Level (3-7 years)


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