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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
Supportive team environment
Job Description
Prell Restaurant Group is a dynamic franchise organization dedicated to delivering exceptional dining experiences through its network of restaurants. With a firm commitment to quality, customer satisfaction, and operational excellence, the group prides itself on fostering a culture that encourages growth, teamwork, and innovation across all levels of its organization. As a franchise partner of well-known brands, including Dunkin', Prell Restaurant Group embraces strong brand standards and customer-centric values, ensuring that every visit to their establishments results in a memorable experience for guests. The company emphasizes employee development and leadership, investing in training programs and progressive career opportunities within the... Show More
Job Requirements
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail restaurant or hospitality
- Ability to train and develop a team
- Guest focused attitude
- Willingness to learn and embrace change
- Good communication skills
- Ability to work in a fast paced team environment
- Physical ability to stand for extended periods and perform repetitive motions
- Capable of lifting packages and working in small spaces
Job Qualifications
- Basic computer skills
- Fluent in spoken and written English
- Basic math and financial management
- Previous leadership experience in retail restaurant or hospitality
- Good analytical skills and business acumen
- Ability to train and develop a team
- Strong guest service orientation
- Excellent time management
- Effective problem-solving skills
- Motivational leadership capabilities
Job Duties
- Perform all responsibilities of restaurant team members
- Lead team meetings along with Restaurant Manager
- Oversee brand training programs schedule train validate certify team and shift lead staff
- Ensure brand standards recipes and systems are executed
- Create and maintain a guest focused culture in the restaurant
- Review guest feedback results and implement action plans to drive improvement
- Communicate restaurant priorities goals and results to restaurant team members
- Execute new product rollouts including training marketing and sampling
- Set up point of purchase in-store displays per brand standards
- Maintain a safe secure and healthy environment by enforcing safety food safety and sanitation requirements
- Control costs to maximize profitability
- Complete periodic inventory as determined by franchisee
- Support restaurant manager in weekly labor scheduling
- Assign staff and deployment
- Assist with supplier and vendor orders
- Conduct self-assessments and develop corresponding action plans
- Ensure compliance with restaurant budget
- Manage cash over/short and enforce cash management policies
- Engage with Dunkin’ Brands Field Operations team as appropriate
- Recruit hire onboard and develop restaurant team members
- Assist in performance appraisal process
- Coach team members to drive sales improve profitability and guest satisfaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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