Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks vacation and additional paid time off
free meal each shift
medical benefits from day 1
Career advancement and professional development
Scholarship Opportunities
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain known for its delicious fried chicken and commitment to quality, service, and cleanliness. Established as a leader in the quick-service restaurant industry, KFC has grown to become a beloved brand with thousands of locations worldwide, including corporate and franchised restaurants. The company is dedicated to providing exceptional dining experiences to its customers and creating a positive work environment for its employees.
The Assistant Manager role at KFC is a vital position that supports the Restaurant General Manager in maintaining brand standards and driving the overall success of the restaurant. This role is based at the 2970 W Valencia location in Tucson, AZ. The Assistant Manager is responsible for leading the team by example, fostering a culture of equity, inclusion, and belonging, and ensuring every customer interaction is memorable. This is a full-time position requiring a 50-hour workweek, where 40 hours are paid at a regular rate and 10 hours at time and a half, offering both a challenging and rewarding work experience.
In this role, you will take charge of daily operations in the absence of the Restaurant General Manager, making critical decisions and motivating your team to achieve excellence. Your leadership will involve training, coaching, and recognizing team members to cultivate a positive and productive work environment. Ensuring compliance with food safety and health standards is a key responsibility, as well as overseeing shift adherence and operational tasks.
Additionally, you will play an essential part in financial management, including cash control, inventory maintenance, labor management, and reviewing financial reports to optimize restaurant performance. The Assistant Manager also assists with recruitment efforts by sourcing, interviewing, and hiring team members who align with KFC’s values and culture. The company encourages professional growth, offering career advancement opportunities, scholarship programs, and unique benefits such as free college tuition at Western Governors University through the KFC Foundation Programs.
KFC values a work-hard, play-hard ethos that is reflected in its competitive pay, bonus eligibility, paid time off, and medical benefits effective from day one. This position not only promises an engaging and dynamic work environment but also the chance to be part of a brand that believes in supporting its employees’ growth and wellbeing. Joining KFC as an Assistant Manager means being at the heart of a respected restaurant that champions teamwork, leadership, and customer satisfaction, ensuring that both employees and customers have exceptional experiences every day.
The Assistant Manager role at KFC is a vital position that supports the Restaurant General Manager in maintaining brand standards and driving the overall success of the restaurant. This role is based at the 2970 W Valencia location in Tucson, AZ. The Assistant Manager is responsible for leading the team by example, fostering a culture of equity, inclusion, and belonging, and ensuring every customer interaction is memorable. This is a full-time position requiring a 50-hour workweek, where 40 hours are paid at a regular rate and 10 hours at time and a half, offering both a challenging and rewarding work experience.
In this role, you will take charge of daily operations in the absence of the Restaurant General Manager, making critical decisions and motivating your team to achieve excellence. Your leadership will involve training, coaching, and recognizing team members to cultivate a positive and productive work environment. Ensuring compliance with food safety and health standards is a key responsibility, as well as overseeing shift adherence and operational tasks.
Additionally, you will play an essential part in financial management, including cash control, inventory maintenance, labor management, and reviewing financial reports to optimize restaurant performance. The Assistant Manager also assists with recruitment efforts by sourcing, interviewing, and hiring team members who align with KFC’s values and culture. The company encourages professional growth, offering career advancement opportunities, scholarship programs, and unique benefits such as free college tuition at Western Governors University through the KFC Foundation Programs.
KFC values a work-hard, play-hard ethos that is reflected in its competitive pay, bonus eligibility, paid time off, and medical benefits effective from day one. This position not only promises an engaging and dynamic work environment but also the chance to be part of a brand that believes in supporting its employees’ growth and wellbeing. Joining KFC as an Assistant Manager means being at the heart of a respected restaurant that champions teamwork, leadership, and customer satisfaction, ensuring that both employees and customers have exceptional experiences every day.
Job Requirements
- 2+ years of restaurant/retail management experience
- Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant/retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Ability to champion KFC's culture and values, promoting equity, inclusion and belonging
- Experience leading efforts in individual and team recognition, collaboration and motivation
- Skilled in assisting with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
- Proven ability to support recruitment and hiring processes
- Knowledge of corporate policies, procedures and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging
- Assist with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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