Assistant Manager

Caribou Coffee is a well-established coffeehouse chain known for its commitment to creating day-making experiences that spark a chain reaction of good. With a strong focus on team, guest, and business, Caribou Coffee blends a welcoming atmosphere with high-quality coffee and customer service. The company prides itself on fostering a work environment where employees can be themselves, make an impact on their community, and build life-long relationships. Caribou Coffee is deeply rooted in values such as supporting one another, making fun happen, taking ownership, serving with love, and embracing authenticity.

The Assistant General Manager (AGM) role at Caribou Coffee is a strategic growth position designed to cultivate future leaders who will think critically about store operations and contribute to the broader vision of the district and company. This role offers a unique leadership opportunity where the AGM partners closely with the General Manager to oversee all facets of store management, focusing on team motivation, guest satisfaction, and business growth. It is ideal for individuals passionate about leadership development, eager to take ownership of their professional growth, and dedicated to driving results through exceptional service and operational excellence.

The AGM role requires demonstrating strong capabilities in both hands-on store duties and strategic thinking. The successful candidate acts as a role model by leading by example with enthusiasm and excellence in customer service and team member engagement. They will be a spark of joy to customers, creating meaningful connections and teaching their team to do the same. The role involves fostering a high-performance environment by managing speed, service, problem resolution, and administrative functions with precision.

This position offers competitive hourly wages ranging from $16.52 to $27.53, subject to local and state minimum wage laws. Caribou Coffee is an equal opportunity employer committed to providing a diverse and inclusive workplace. The company supports accommodations for individuals with disabilities or special needs. Physical requirements for the role include the ability to stand for 4 to 8 hours, lift up to 50 pounds, and perform tasks involving bending, reaching, and moving intermittently during shifts.

Joining Caribou Coffee as an Assistant General Manager means becoming part of the 'Bou Crew, a team-driven culture where leadership growth, community impact, and customer experience converge. This role is not only about managing a coffeehouse but also about embracing a journey of personal and professional development while championing Caribou Coffee’s core values. The AGM will gain comprehensive knowledge of profit and loss management and inventory control while leading sustainable change and maintaining a competitive edge in delivering outstanding day-making experiences.