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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Benefits from day one
Paid Time Off

Job Description

KFC Corporation is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to delivering high-quality customer experiences. Established decades ago, KFC has expanded to thousands of locations worldwide, building a strong brand through consistent food quality, innovative marketing strategies, and an engaging dining experience for customers. The company emphasizes a culture that values equity, inclusion, and belonging, creating a welcoming environment not only for customers but for its team members. KFC's presence in Buckeye, AZ, at 682 S Watson Rd, represents its dedication to serving community-focused customers while upholding the brand's renowned standards and leading practices in the quick-service restaurant industry.

Joining KFC as an Assistant Manager places you at the core of the restaurant's daily success. This role is designed for motivated individuals eager to support the Restaurant General Manager by overseeing restaurant operations, leading and inspiring team members, and ensuring an exceptional customer service experience. The Assistant Manager is entrusted with important responsibilities including helping with profit and loss management, cash control, labor and inventory management, and maintaining food safety and health standards. You will play a vital role in fostering a positive team environment by coaching, training, and recognizing staff achievements.

In this position, you will manage day-to-day activities, especially stepping up in the absence of the Restaurant General Manager, demonstrating leadership and decision-making skills that drive operational excellence. With a 50-hour workweek comprising 40 regular hours and 10 hours at time-and-a-half pay, this role offers a balanced yet rewarding opportunity for career advancement within a dynamic and supportive workplace. KFC encourages its Assistant Managers to embrace challenges, pursue personal growth, and contribute to a collaborative team culture where fun and hard work coexist.

This role offers a chance to be part of a company that not only prioritizes business success but also invests in its people through diverse benefits like competitive pay, bonus opportunities, paid time off, medical benefits from day one, and professional development programs. Additionally, KFC supports educational advancement through foundation programs including free college tuition at Western Governors University and various financial assistance programs, underlining KFC's commitment to employee growth and long-term career development.

If you have a passion for the fast-food industry, strong leadership abilities, and a desire to cultivate an inclusive and high-performing team environment, this Assistant Manager position at KFC in Buckeye, AZ is an ideal opportunity. It allows you to combine operational expertise with people management skills in a role that is essential to the restaurant's overall success and customer satisfaction.

Job Requirements

  • 2+ years of restaurant or retail management experience
  • Experience assisting with profit and loss management, cash control, inventory and labor management
  • Ability to provide proper training and resources to employees
  • Commitment to promoting equity, inclusion and belonging
  • Strong communication skills for performance management and employee motivation
  • Knowledge of corporate policies, procedures and Occupational Health and Food Safety standards
  • Ability to lead and resolve employee relations issues
  • Availability to work a 50-hour week including overtime hours

Job Qualifications

  • 2+ years of restaurant or retail management experience
  • Experience assisting with profit and loss management including cash control and labor management
  • Strong leadership and team coaching skills
  • Effective communication skills for conducting performance appraisals and motivating employees
  • Knowledge of corporate policies, procedures and health and safety standards
  • Ability to promote equity, inclusion and belonging within the workplace
  • Experience supporting hiring and recruitment processes
  • Ability to recognize and reward individual and team achievements

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee team members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the Restaurant General Manager's absence
  • Collaborate with the Restaurant General Manager in assessing team performance and providing constructive feedback
  • Address employee relations issues and determine appropriate resolutions
  • Assist in sourcing, recruiting, interviewing and hiring team members
  • Drive a culture of equity, inclusion and belonging
  • Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


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