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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
Paid Time Off
free meal
medical benefits
career advancement
Scholarship Opportunities
Job Description
KFC Corporation is a renowned global restaurant chain with a rich history of serving quality fried chicken and other delicious menu items to millions of customers worldwide. As one of the most recognizable brands in the quick-service restaurant industry, KFC prides itself on its commitment to exceptional customer service, innovative menu offerings, and a culture that fosters growth and development for its employees. With locations spanning numerous countries, the company continually invests in its people and operational excellence to maintain its leadership position in the market. This role is within a vibrant KFC location situated at 2453 S Gilbert Road,... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor and reviewing financial reports
- ensure all employees receive proper training and resources
- champion KFC's culture and values promoting equity, inclusion and belonging in the restaurant
- lead efforts in individual and team recognition, collaboration and motivation
- identify and recruit exceptional talent supporting the Restaurant General Manager in the hiring process
- possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- experience assisting with profit and loss management including cash control, inventory maintenance, labor management, and reviewing financial reports
- ability to ensure all employees receive proper training and resources
- demonstrated commitment to championing KFC's culture and values promoting equity, inclusion, and belonging
- ability to lead efforts in individual and team recognition, collaboration, and motivation
- experience identifying and recruiting exceptional talent in support of the hiring process
- strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- knowledge of corporate policies, procedures, and occupational health and food safety standards
Job Duties
- ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- oversee team members' adherence to shift responsibilities and maintain high food safety standards
- take charge of restaurant operations in the Restaurant General Manager's absence
- collaborate with the Restaurant General Manager in assessing team performance and providing ongoing constructive and positive feedback
- address employee relations issues as they arise and determine immediate resolutions or escalate to the Restaurant General Manager when necessary
- assist in sourcing, recruiting, interviewing, and hiring team members while driving a culture of equity, inclusion, and belonging
- assist with profit and loss management including cash control, security procedures, inventory maintenance, and labor management
- review financial reports and take appropriate actions to optimize performance
- support the Restaurant General Manager in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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