Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks' vacation
Paid Time Off
free meal
medical benefits
career advancement
Professional Development
Scholarship Opportunities
Job Description
KFC Corporation, a globally recognized leader in the quick-service restaurant industry, is known for its signature fried chicken and commitment to delivering exceptional dining experiences. Founded on principles of quality, innovation, and community engagement, KFC operates thousands of restaurants worldwide, embodying a brand that emphasizes equity, inclusion, and belonging. With a heritage dating back decades, KFC continues to innovate and grow, offering tremendous career opportunities for individuals passionate about hospitality and management within a fast-paced, customer-focused environment. The company supports its employees with robust training programs, competitive compensation, and career advancement pathways to foster personal and professional growth.
The Assistant Manager role at KFC is a pivotal position stationed at the heart of a restaurant's operational success. Located in Lufkin, Texas, this position offers a dynamic and rewarding work environment where leadership and hands-on involvement shape every shift. As an Assistant Manager, the successful candidate will play a critical role supporting the Restaurant General Manager (RGM) by upholding brand standards, maintaining superior customer service, and leading a team to deliver unforgettable experiences. This leadership role demands both operational excellence and the ability to motivate staff through effective coaching and recognition.
The position involves managing daily operations, especially in the absence of the Restaurant General Manager, requiring confidence in decision-making and a firm grasp of business fundamentals such as cash control, inventory oversight, and labor management. Employees in this role work approximately 50 hours per week, with a schedule that blends 40 regular hours and 10 hours at a premium pay rate, striking a balance between rewarding work and personal growth. This role also emphasizes a culture where having fun is a key element of the workplace, paired with challenges that aid skills development and career progression.
Assistant Managers at KFC are instrumental in nurturing a culture of equity and inclusion, ensuring that team members feel valued and supported. A significant portion of the role includes sourcing and onboarding new talent, along with providing continuous feedback aimed at growth and operational excellence. Responsibilities extend to ensuring health and safety standards are consistently met, reinforcing KFC's commitment to customer and employee wellbeing. The role is also financially oriented, involving analysis of financial reports to optimize restaurant performance and profitability.
This opportunity is ideal for candidates with prior restaurant or retail management experience seeking to advance their careers within an industry-leading company. They will appreciate a role that combines operational challenges with supportive management practices, comprehensive benefits, and substantial professional development programs including scholarships and tuition assistance. KFC's dedication to employee success is evident from the outset, with medical benefits available from day one and a structured career path that promotes long-term growth and stability within the company.
The Assistant Manager role at KFC is a pivotal position stationed at the heart of a restaurant's operational success. Located in Lufkin, Texas, this position offers a dynamic and rewarding work environment where leadership and hands-on involvement shape every shift. As an Assistant Manager, the successful candidate will play a critical role supporting the Restaurant General Manager (RGM) by upholding brand standards, maintaining superior customer service, and leading a team to deliver unforgettable experiences. This leadership role demands both operational excellence and the ability to motivate staff through effective coaching and recognition.
The position involves managing daily operations, especially in the absence of the Restaurant General Manager, requiring confidence in decision-making and a firm grasp of business fundamentals such as cash control, inventory oversight, and labor management. Employees in this role work approximately 50 hours per week, with a schedule that blends 40 regular hours and 10 hours at a premium pay rate, striking a balance between rewarding work and personal growth. This role also emphasizes a culture where having fun is a key element of the workplace, paired with challenges that aid skills development and career progression.
Assistant Managers at KFC are instrumental in nurturing a culture of equity and inclusion, ensuring that team members feel valued and supported. A significant portion of the role includes sourcing and onboarding new talent, along with providing continuous feedback aimed at growth and operational excellence. Responsibilities extend to ensuring health and safety standards are consistently met, reinforcing KFC's commitment to customer and employee wellbeing. The role is also financially oriented, involving analysis of financial reports to optimize restaurant performance and profitability.
This opportunity is ideal for candidates with prior restaurant or retail management experience seeking to advance their careers within an industry-leading company. They will appreciate a role that combines operational challenges with supportive management practices, comprehensive benefits, and substantial professional development programs including scholarships and tuition assistance. KFC's dedication to employee success is evident from the outset, with medical benefits available from day one and a structured career path that promotes long-term growth and stability within the company.
Job Requirements
- 2+ years of restaurant or retail management experience
- assist with profit and loss management by following cash control, security procedures, maintaining inventory, managing labor and reviewing financial reports
- ensure all employees receive proper training and resources
- champion KFC's culture and values promoting equity, inclusion and belonging in the restaurant
- lead efforts in individual and team recognition, collaboration and motivation
- identify and recruit exceptional talent supporting the hiring process
- possess strong communication skills for performance appraisals, taking disciplinary action and motivating employees
- adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- experience assisting with profit and loss management
- ability to provide proper training and resources to employees
- strong communication skills for performance appraisals and disciplinary actions
- ability to promote equity, inclusion and belonging
- experience in recruiting and hiring talent
- knowledge of corporate policies and occupational health and food safety standards
Job Duties
- ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- oversee team members' adherence to shift responsibilities and maintain high food safety standards
- take charge of restaurant operations in the General Manager's absence
- collaborate with the General Manager in assessing team performance and providing feedback
- address employee relations issues and escalate when necessary
- assist in sourcing, recruiting, interviewing and hiring team members
- assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- review financial reports and take actions to optimize performance
- support facility maintenance and ensure health and safety standards are followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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