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Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $23.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

competitive base salary
performance-based bonuses
Paid Time Off
free meal
Medical insurance
Dental Insurance
Vision Insurance
Career advancement programs
leadership development programs
Tuition Reimbursement
Scholarship Opportunities
discounts
KFC Foundation programs
Free college tuition
Savings Match Program
Hardship assistance

Job Description

KFC is a globally recognized fast-food restaurant chain known for its delicious fried chicken and commitment to customer satisfaction. With a rich heritage and a strong presence across numerous locations, KFC has established itself as a leader in the quick-service restaurant industry. Located at 2949 Jamacha Rd., El Cajon, CA, this particular KFC outlet seeks to continue delivering exceptional dining experiences to its community through its dedicated team and strong leadership.

As an Assistant Manager at this KFC location, you will play a pivotal role in supporting the Restaurant General Manager to ensure smooth operations, outstanding guest experiences, and a positive work culture. More than just a supervisory position, the Assistant Manager acts as a culture carrier, mentor, and business partner, invested in the growth of the team and the success of the restaurant. This role is ideal for someone passionate about leadership, people development, operational excellence, and business ownership.

The Assistant Manager is responsible for leading the team with energy and professionalism, coaching and mentoring employees to consistently deliver world-class service. You will engage deeply with daily operations, stepping up when the General Manager is away, and ensuring all food safety and cleanliness standards are met to guarantee customer satisfaction. This role also emphasizes building an inclusive and engaging environment where team members feel valued and inspired to perform at their best.

In your daily activities, you will be directly involved in talent management, from recruiting new team members aligned with KFC values to fostering a culture of equity, inclusion, and belonging. Conflict resolution and maintaining strong communication channels within the team are also key responsibilities. Business ownership aspects, such as financial oversight, cost control, labor management, and implementing strategies to improve profitability, form an essential part of the job.

The position offers an hourly wage ranging from $20 to $23, highlighting KFC's commitment to competitive pay paired with performance-based bonuses. The employment schedule is flexible, requiring availability for days, nights, weekends, and holidays, catering to the dynamic needs of the restaurant. With over two years of management experience preferred, this role is geared towards candidates who are driven, detail-oriented, and enthusiastic about blending people management with operational efficiency.

Working at KFC provides numerous opportunities for career advancement and skill development. Benefits include paid time off, free meals during shifts, comprehensive medical, dental, and vision coverage, and access to leadership development programs. Furthermore, educational support through tuition reimbursement, scholarship opportunities, and unique KFC Foundation programs such as free college tuition at Western Governors University adds great value for employees aiming to grow professionally and personally.

In summary, the Assistant Manager role at KFC in El Cajon, CA, promises an engaging and rewarding career path in the quick-service restaurant industry. It invites motivated individuals to lead with integrity, drive operational success, and foster a thriving team culture. If you are ready to take the next step in your leadership journey with a respected global brand and make a tangible impact in your community, this position offers the perfect platform.

Job Requirements

  • 2+ years of restaurant or retail management experience
  • strong understanding of cost controls, scheduling, and labor management
  • experience reviewing financial reports and making data-driven decisions
  • excellent communication skills and confidence in leading, coaching, and resolving conflict
  • knowledge of health, food safety, and workplace compliance standards
  • ServSafe Certification or ability to obtain
  • reliable transportation
  • authorization to work in the U.S.
  • availability to work a flexible schedule including days, nights, weekends, and holidays
  • must be 18 years or older

Job Qualifications

  • 2+ years of restaurant or retail management experience
  • strong understanding of cost controls, scheduling, and labor management
  • experience reviewing financial reports and making data-driven decisions
  • excellent communication skills and confidence in leading, coaching, and resolving conflict
  • a champion of culture and values-you lead with integrity, inclusivity, and enthusiasm
  • knowledge of health, food safety, and workplace compliance standards
  • ServSafe Certification or ability to obtain
  • reliable transportation and authorization to work in the U.S.
  • availability to work a flexible schedule including days, nights, weekends, and holidays
  • must be 18 years or older

Job Duties

  • Lead by example with energy, positivity, and professionalism
  • coach, train, and mentor team members to consistently deliver an outstanding guest experience
  • support team performance evaluations and deliver real-time feedback that helps employees grow
  • recognize team achievements and foster a fun, collaborative, inclusive environment
  • take charge of daily operations when the RGM is away-making confident decisions and keeping everything on track
  • ensure food safety, cleanliness, and operational standards are always met
  • monitor team adherence to shift responsibilities and lead by example in guest interactions
  • use the KFC Connect Success Routine to model world-class hospitality and service
  • assist in recruiting, interviewing, and hiring new talent who live the KFC values
  • promote a culture of equity, inclusion, and belonging, where everyone is respected and empowered
  • address team concerns or conflicts professionally-resolving issues or escalating when necessary
  • support P&L management alongside the RGM-monitoring inventory, labor costs, cash handling, and operational efficiency
  • review financial reports and help implement smart strategies to boost profitability
  • ensure security protocols and cash control procedures are followed with accuracy and integrity

Job Criteria

Experience

Mid Level (3-7 years)


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