Assistant Manager

KFC Corporation, a globally recognized leader in the fast-food industry, is renowned for its signature fried chicken and commitment to providing exceptional guest experiences. Established as one of the most trusted quick-service restaurant brands worldwide, KFC has built a reputation for quality, convenience, and a family-friendly dining atmosphere. Operating both corporate-owned and franchised locations, KFC continuously strives to uphold the highest standards in food quality, safety, and customer service. The dedicated teams behind KFC’s success work passionately to maintain the brand's promise of delivering fresh, tasty meals in a welcoming environment.

This particular opportunity is for an Assistant Manager position at a KFC location in Murrieta, California, specifically at 40702 California Oaks. The assistant manager role is a crucial leadership position within the restaurant, direct reporting to the Restaurant General Manager (RGM). It involves supporting the daily operations and ensuring adherence to all brand standards related to food quality, cleanliness, safety, and service procedures. The employment type is hourly, offering a competitive wage of $20 per hour.

As the assistant manager, you will act as the second-in-command and a key leader during the absence of the RGM. Your responsibilities will encompass driving team performance, assisting with administrative tasks such as bank deposits and inventory counting, and upholding strict compliance with company policies including professional appearance and uniform standards. This role requires a dynamic individual with strong leadership, communication, and organizational skills who can maintain an efficient and motivated workforce while meeting financial and operational goals.

Key functions of the assistant manager include overseeing staffing, scheduling, and labor control in tune with sales trends to optimize restaurant efficiency. Monitoring food safety and quality procedures to meet KFC policies is critical, as is verifying completion of daily operational checklists to ensure smooth shifts and proper closing of the restaurant. People management is also a vital aspect, as the assistant manager leads, coaches, and develops shift supervisors and team members to enhance performance and maintain high morale.

Customer experience is central to the role, necessitating a commitment to high service standards, quick response to guest concerns, and promoting a positive dining atmosphere that encourages repeat business. Financially, the assistant manager must help control food, labor, and paper costs to meet profit targets, handle cash operations accurately, and support inventory management.

Compliance and safety play a significant role in the position, requiring strict adherence to local health regulations and internal safety protocols. Cleanliness, maintenance, and prompt execution of corrective actions following brand audits are essential to maintaining an optimal restaurant environment.

This role expects the individual to maintain a warm and professional demeanor with guests. Greeting customers promptly, delivering accurate service efficiently, upselling menu items, and closing interactions with genuine appreciation are all key elements of KFC’s service culture. The assistant manager must also possess a valid driver’s license, reliable transportation with active insurance, and basic computer skills to perform the administrative functions of the job.

Overall, this position offers an exciting career pathway with KFC, the chance to develop strong hospitality and management skills in a supportive team setting, and opportunities for advancement within the company or its franchise networks. KFC emphasizes equal opportunity employment and encourages individuals from diverse backgrounds to apply, ensuring an inclusive and fair work environment for all employees.