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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible scheduling
Career development opportunities
Job Description
Duffy's is a well-established restaurant brand known for its commitment to providing high-quality dining experiences and outstanding customer service. Operating in the competitive hospitality industry, Duffy's prides itself on maintaining brand standards that emphasize delicious offerings, friendly guest interactions, and a safe, welcoming environment. With a regional presence and a focus on operational excellence, Duffy's continually strives to enhance both its product and its customer's satisfaction through dedicated management and attentive staff. The company fosters a culture of teamwork, accountability, and continuous improvement, aiming to deliver a memorable dining experience every time a guest visits any of its locations.
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Job Requirements
- Availability to work days, nights, weekends, and holidays
- Ability to stand for long periods
- Ability to use both hands and fingers to handle objects and controls
- Ability to repeat the same movements
- Ability to walk or stand for long periods
- Ability to see details of objects nearby and far away
- Ability to distinguish between colors, shades, and brightness
- Ability to understand speech and speak clearly
- Physical fitness to use stomach and lower back muscles for long periods
- Ability to keep hands and arms steady while moving
- Ability to move two or more limbs together
- Ability to bend, stretch, twist, or reach
- Ability to be physically active for long periods
- Ability to focus on sounds and distinguish them
- Ability to use muscles for lifting and carrying heavy objects up to 40 lbs
- Ability to multitask and shift attention between tasks
- Occasional exposure to toxic or caustic chemicals
- Occasional exposure to extreme non-weather cold or heat
Job Qualifications
- Dependability
- Initiative
- Adaptability or flexibility
- Stress tolerance
- Attention to detail
- Self-control
- Integrity
- Cooperation
- Concern for others
- Social orientation
Job Duties
- Monitor all restaurant operations and conditions to ensure quality of product and guest services
- Monitor job performance, food and labor costs, budgets, and sales
- Display good judgment
- Maintain a positive attitude and professional approach to coworkers and customers
- Demonstrate coaching and counseling skills
- Display a strong sense of urgency
- Delegate and follow-up
- Be approachable to team players
- Embrace 100 percent responsibility
- Model the core beliefs
- Build relationships
- Ensure FOH execution of standards
- Conduct 100 percent table visits with effective resolution
- Prioritize guest relations
- Maintain strong floor presence
- Hold effective pre-shifts
- Be knowledgeable of all food specs
- Complete line and temperature checks
- Write prep lists
- Place orders adhering to pars through food distribution company (Sysco)
- Understand delivery order error rates
- Conduct basic interviews
- Train and work closely with FOH trainers
- Write schedules for all employees
- Anticipate staffing needs
- Write floor plans for servers
- Utilize Hot Schedules, labor proforma, logbook, and templates
- Utilize iControl for sales, item trends, labor, and overtime
- Maintain department labor standards
- Open and close store using checklists
- Run an effective wait
- Manage FOH manager computer functions
- Ensure health inspection compliance and FOH cleanliness and sanitation
- Comply with restroom standards
- Demonstrate strong MVP and Paytronix knowledge
- Possess basic R&M knowledge
- Enter food invoices and import Sysco invoices
- Participate in local store marketing initiatives
- Apply basic P&L knowledge
- Handle cash transactions, comps, voids, and drawer amounts
- Understand SMART goals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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