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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
Paid Time Off
free meal
medical benefits
career advancement
Scholarship Opportunities

Job Description

KFC Corporation, a globally recognized leader in the quick-service restaurant industry, is searching for a dedicated and proactive Assistant Manager to join their Goodyear, Arizona location. KFC is renowned for its commitment to quality, innovation, and customer satisfaction, operating thousands of restaurants worldwide. As a part of this iconic brand, the Assistant Manager role is vital in maintaining the high standards that customers expect and ensuring the smooth functioning of daily operations within the restaurant.

This position is based at 16980 W Yuma Rd, Goodyear, AZ. The Assistant Manager will work closely with the Restaurant General Manager (RGM) to... Show More

Job Requirements

  • 2+ years of restaurant/retail management experience
  • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent, supporting the RGM in the hiring process
  • Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
  • Adhere to corporate policies, procedures and Occupational Health and Food Safety standards

Job Qualifications

  • 2+ years of restaurant/retail management experience
  • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent, supporting the RGM in the hiring process
  • Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
  • Adhere to corporate policies, procedures and Occupational Health and Food Safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee Team Members’ adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the RGM's absence
  • Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise, determine immediate resolutions or escalate to the RGM when necessary
  • Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging
  • Assist with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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