Assistant Manager

Sun City, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

competitive pay

bonus eligible

Paid Time Off

free meal

medical benefits

career advancement

Scholarship Opportunities

Job Description

KFC Corporation, a globally recognized leader in the quick-service restaurant industry, is known for its signature fried chicken and commitment to quality and customer satisfaction. Established over 70 years ago, KFC has grown into one of the most iconic and beloved fast-food brands worldwide, serving millions of customers daily. The company operates both corporate and franchised locations, emphasizing operational excellence, community involvement, and employee growth. With a mission to deliver finger-lickin' good food alongside exceptional service, KFC invests in creating a positive, inclusive work culture and provides numerous opportunities for career advancement and personal development.\n\nThe Assistant Manager position at this Sun City, AZ location is a pivotal role responsible for supporting the Restaurant General Manager in running a successful, high-performing restaurant. This role is perfect for candidates who thrive in fast-paced environments and are passionate about leading teams to deliver unforgettable customer experiences. The Assistant Manager acts as a key leader, guiding the daily operations and stepping in as the decision-maker in the absence of the Restaurant General Manager. This position balances hands-on leadership with operational management, including overseeing food safety compliance, managing labor and inventory, and driving a profit and loss management approach to optimize restaurant performance. The role entails working a 50-hour week, offering 40 hours at regular pay plus an additional 10 hours at time and a half, providing a balanced yet rewarding work schedule.\n\nAs an Assistant Manager, you will be instrumental in fostering a collaborative and inclusive team culture that champions KFC’s core values of equity, inclusion, and belonging. You will lead by example, delivering coaching, training, and recognition to cultivate a motivated workforce passionate about delivering excellent service. Responsibilities include conducting performance appraisals, addressing employee relations matters, and participating actively in recruiting and hiring top talent that embodies the brand’s standards. The role also involves partnering with the General Manager to maintain high standards in facility maintenance, health, and safety compliance, ensuring a safe and enjoyable environment for customers and staff alike.\n\nThis career opportunity offers competitive pay, eligibility for bonuses, paid time off including two weeks’ vacation, and medical benefits starting from day one. Employees also enjoy free meals during shifts and access to professional development programs, including scholarships and unique KFC Foundation benefits such as free college tuition at Western Governors University. KFC is committed to equal opportunity employment and values diverse backgrounds, fostering an inclusive workplace where every team member can grow and succeed.

Job Requirements

2+ years of restaurant or retail management experience
Assist with profit and loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
Ensure all employees receive proper training and resources
Champion KFC's culture and values, promoting equity, inclusion, and belonging in the restaurant
Lead efforts in individual and team recognition, collaboration, and motivation
Identify and recruit exceptional talent, supporting the Restaurant General Manager in the hiring process
Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
Adhere to corporate policies, procedures, and occupational health and food safety standards

Job Qualifications

2+ years of restaurant or retail management experience
Strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
Ability to champion KFC's culture and values, promoting equity, inclusion, and belonging
Experience supporting profit and loss management including cash control, security procedures, inventory management, labor management, and reviewing financial reports
Proven leadership skills to lead efforts in individual and team recognition, collaboration, and motivation
Demonstrated ability to recruit exceptional talent and support hiring efforts
Familiarity with corporate policies, procedures, and occupational health and food safety standards

Job Duties

Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
Take charge of restaurant operations in the Restaurant General Manager's absence
Collaborate with the Restaurant General Manager in assessing team performance, providing ongoing constructive and positive feedback
Address employee relations issues, determine immediate resolutions or escalate to the Restaurant General Manager as necessary
Assist in sourcing, recruiting, interviewing, and hiring Team Members while promoting a culture of equity, inclusion, and belonging
Act like an owner by assisting with profit and loss management, including cash control, security procedures, inventory maintenance, and labor management
Review financial reports and take appropriate actions to optimize performance
Support the Restaurant General Manager in facility maintenance and ensure health and safety standards are consistently followed