Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
performance bonuses
Job Description
KFC Corporation is a globally recognized fast-food restaurant chain known for its fried chicken recipes and strong commitment to customer satisfaction and operational excellence. Established as a leader in the quick-service restaurant industry, KFC focuses on delivering high-quality food with superior service in various locations worldwide. The company prides itself on upholding a set of guiding values that emphasize employee development, operational integrity, and customer-centric approaches, all aimed at maintaining its prestigious brand status and expanding its market presence.
This specific job opportunity is located at 915 N. Main, Suffolk, VA, offering an Assistant Manager role within the Operations department. The Assistant Manager will report directly to the General Manager and play an essential role in supporting restaurant operations to achieve production targets aligned with the Tasty Chick'n brand vision and mission. As a non-exempt role, the Assistant Manager contributes heavily to maintaining company standards across food preparation, safety, financial accountability, and facility maintenance.
The Assistant Manager's role is multifaceted and demands a strong leader capable of managing teams efficiently, driving key results in employee performance, customer service, sales, and profitability. This individual will be responsible for coaching and developing high-performing staff through training and recognition programs, ensuring that employees adhere to rigorous food safety standards and operational policies. They will collaborate with the General Manager on scheduling, conflict resolution, and operational supervision to foster a productive and customer-focused culture.
Additionally, the Assistant Manager will manage sales initiatives, analyze customer feedback, and oversee inventory controls to ensure optimal product availability and quality while maintaining cost-effectiveness. Handling compliance with federal, state, and local regulations is also a critical part of maintaining operational integrity and mitigating business risks.
This role requires someone with a college degree or equivalent work experience, ServSafe certification, proficiency in Microsoft Office Suite, and at least three years of experience in restaurant operations or a related field. A flexible schedule is necessary, including willingness to work nights, weekends, and holidays, and travel between locations may be required. Excellent communication, problem-solving, adaptability, and leadership skills will enable the Assistant Manager to thrive in this dynamic and fast-paced environment.
Overall, this position offers a significant opportunity for career growth within the renowned KFC framework, supporting its mission of delivering exceptional service and quality food, guided by strong operational principles and a commitment to employee excellence.
This specific job opportunity is located at 915 N. Main, Suffolk, VA, offering an Assistant Manager role within the Operations department. The Assistant Manager will report directly to the General Manager and play an essential role in supporting restaurant operations to achieve production targets aligned with the Tasty Chick'n brand vision and mission. As a non-exempt role, the Assistant Manager contributes heavily to maintaining company standards across food preparation, safety, financial accountability, and facility maintenance.
The Assistant Manager's role is multifaceted and demands a strong leader capable of managing teams efficiently, driving key results in employee performance, customer service, sales, and profitability. This individual will be responsible for coaching and developing high-performing staff through training and recognition programs, ensuring that employees adhere to rigorous food safety standards and operational policies. They will collaborate with the General Manager on scheduling, conflict resolution, and operational supervision to foster a productive and customer-focused culture.
Additionally, the Assistant Manager will manage sales initiatives, analyze customer feedback, and oversee inventory controls to ensure optimal product availability and quality while maintaining cost-effectiveness. Handling compliance with federal, state, and local regulations is also a critical part of maintaining operational integrity and mitigating business risks.
This role requires someone with a college degree or equivalent work experience, ServSafe certification, proficiency in Microsoft Office Suite, and at least three years of experience in restaurant operations or a related field. A flexible schedule is necessary, including willingness to work nights, weekends, and holidays, and travel between locations may be required. Excellent communication, problem-solving, adaptability, and leadership skills will enable the Assistant Manager to thrive in this dynamic and fast-paced environment.
Overall, this position offers a significant opportunity for career growth within the renowned KFC framework, supporting its mission of delivering exceptional service and quality food, guided by strong operational principles and a commitment to employee excellence.
Job Requirements
- college degree or equivalent relevant work experience
- servsafe certification
- proficiency in microsoft office suite
- minimum of three years experience in restaurant operations or related field
- proficiency in restaurant management systems
- ability to work flexible schedule including days, nights, weekends, and holidays
- willingness to travel to other locations as required
Job Qualifications
- college degree or equivalent relevant work experience
- servsafe certification
- proficiency in microsoft office suite
- minimum of three years experience in restaurant operations or related field
- proficient knowledge of restaurant management systems
- ability to work flexible schedule including nights, weekends, and holidays
- willingness to travel for meetings, training, or support
Job Duties
- exemplify company guiding values while assisting the general manager in employee development
- execute performance management process to ensure accountability
- collaborate to resolve employee relations issues and ensure legal compliance
- conduct regular training sessions to enhance team skills
- develop and manage operational scheduling
- foster customer-focused culture and resolve customer concerns
- coach food production team using company systems
- monitor performance metrics and manage inventory levels
- ensure food safety standards during shifts
- partner to implement restaurant projections and marketing initiatives
- analyze customer feedback and sales data for improvements
- collaborate on inventory and costs to achieve financial targets
- ensure regulatory compliance and mitigate risks
- review financial reports to identify and implement cost-saving strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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