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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
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Benefits

Health Insurance
Paid Time Off
employee discount
Career development opportunities
Supportive team environment

Job Description

KFC, also known as Kentucky Fried Chicken, is a globally recognized fast-food restaurant chain specializing in fried chicken. Founded in 1952, KFC has grown to become one of the most popular and trusted names in the quick-service restaurant industry. The company operates thousands of locations worldwide, offering customers quality and affordable meals in a friendly and welcoming environment. KFC prides itself on its commitment to providing high standards in food quality, customer service, and cleanliness, making it a preferred choice for many fast-food enthusiasts. The franchise model allows local entrepreneurs to operate independent stores, tailoring their services to best meet community needs while maintaining the brand's core values and standards.

This job posting is for the Assistant Manager position at a KFC restaurant located at 177 Rt 17 South, Hasbrouck Heights, NJ. The role offers an exciting opportunity for individuals interested in building a career in restaurant management within a leading fast-food chain. The assistant manager role serves as a critical stepping stone for aspiring managers, providing essential experience and leadership development opportunities. Assistant managers are instrumental in supporting the Restaurant General Manager by directly influencing team performance, operational success, and guest satisfaction. This full-time position requires a hands-on leader who can inspire their team, uphold the highest standards of customer service, and ensure a clean and efficient restaurant environment.

The Assistant Manager is responsible for partnering with the General Manager to set and achieve success metrics, drive team performance, and ensure a positive dining experience for every guest. This includes ensuring friendly interactions among staff, maintaining cleanliness, and delivering hot and fresh meals consistently. Additionally, assistant managers play a key role in team growth by participating in training, hiring, and mentoring programs that foster a collaborative and family-oriented work culture. Communication is vital, as assistant managers share goals, business updates, and promotional efforts with their team to keep everyone aligned and motivated.

Success in this role is characterized by leading through example with a commitment to high standards in all aspects of restaurant operations. Effective resource utilization for training and development is essential, as is the ability to select and onboard team members that contribute positively to the work environment. The ideal candidate takes great pride in their work, embodies KFC's core values, and thrives in a fast-paced setting. Emphasizing quality, cleanliness, and excellent customer service, the assistant manager helps create memorable guest experiences that encourage return visits and positive word-of-mouth.

This position requires candidates to be at least 18 years old, possess a valid driver’s license, and have reliable personal transportation due to the nature of the job location and responsibilities. While basic information about the role is provided upfront, further details about employment terms, compensation, and benefits will be disclosed during the hiring process. It is important to note that the restaurant is operated by a KFC franchisee, meaning employment decisions and conditions are independently managed by the franchise owner. KFC Corporation supports equal opportunity employment and values diversity, promoting an inclusive work environment free from discrimination.

Job Requirements

  • Must be at least 18 years old
  • Valid driver’s license and reliable personal transportation
  • Ability to work flexible hours including weekends and holidays
  • Strong organizational and multitasking abilities
  • Ability to lead and motivate a team effectively

Job Qualifications

  • Experience in restaurant or retail management preferred
  • Strong leadership and team-building skills
  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Commitment to high standards of customer service and cleanliness
  • High school diploma or equivalent

Job Duties

  • Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals
  • Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
  • Grow and mentor team through training and hiring
  • Effectively communicate goals, promotions, business updates, etc
  • Lead the overall positive and collaborative family environment

Job Criteria

Experience

Entry Level (1-2 years)


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