Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid Time Off
Holiday pay
Tuition and certification assistance
medical and prescription drug coverage
Dental Insurance
Vision Insurance
401(k) savings plan
back-up child and elder care
Company provided uniforms and tools
employee discount

Job Description

Valvoline Instant Oil Change (VIOC) is a leading automotive service provider specializing in fast, reliable oil changes and car maintenance services. With a network of service centers across the country, VIOC is renowned for its commitment to superior customer service and quality vehicle care. The company places a strong emphasis on creating a diverse and inclusive work environment where individuals from varied backgrounds, including people of color, women, LGBTQIA+, veterans, and persons with disabilities, feel welcomed and valued. VIOC not only focuses on providing excellent automotive services but also invests in its team members by offering competitive pay, comprehensive training, and numerous career advancement opportunities.\n\nThe role of the Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change is pivotal in maintaining the excellence and high standards that the brand upholds. As the right hand to the Service Center Manager (SCM), the ASCM plays an essential leadership role in building and guiding a high-performing team. This position involves direct engagement with customers by delivering a positive and friendly experience while overseeing various operational aspects of the service center. The ASCM is responsible for advising, training, and supervising hourly employees to ensure smooth day-to-day operations. This role requires individuals to be hands-on, performing car maintenance services alongside ensuring that the service center operates efficiently and safely. The ASCM helps manage inventory, labor, and financial performance, contributing significantly to the center's success. The position offers a competitive weekly pay rate of $21.25 per hour and includes paid on-the-job training, which means no prior automotive experience is necessary. Flexible work schedules ensure that employees do not work late evenings or holidays, enhancing work-life balance. Employees also benefit from paid time off, holiday pay, tuition and certification assistance, and access to a free online university to support their professional development. Additional benefits include medical and prescription drug coverage with Health Savings Account contributions, dental and vision insurance, a 401(k) savings plan with a 100% match up to 5%, back-up child and elder care, company-provided uniforms and tools, and a 50% discount on automotive services at Valvoline Instant Oil Change. Valvoline is committed to promoting from within, ensuring ample growth opportunities for motivated employees. This comprehensive package combined with a supportive work culture makes the ASCM position at Valvoline Instant Oil Change an excellent career opportunity for individuals seeking to advance in the automotive service industry with a reputable and inclusive company.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • English fluency in reading, writing, and speaking

Job Qualifications

  • High school diploma or equivalent
  • Six months of supervisory experience preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • English fluency in reading, writing, and speaking
  • Ability to mentor and lead a team
  • Strong communication and interpersonal skills
  • Basic automotive knowledge or willingness to learn

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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