Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition Assistance
Medical Coverage
Dental Insurance
Vision Insurance
401K Savings Plan
back-up child and elder care
Company provided uniforms and tools
employee discount

Job Description

Valvoline Instant Oil Change (VIOC) is a leading automotive service provider known for its commitment to delivering fast, reliable, and high-quality oil change and maintenance services. Founded with a mission to provide customers with a convenient and efficient service experience, Valvoline has grown into a trusted name in the automotive industry, operating numerous service centers across the nation. The company prides itself on leveraging advanced automotive technology, exceptional customer service, and a team-first work environment to distinguish itself from competitors. As a company that values diversity, equity, and inclusion, VIOC actively encourages applications from people of color, women, LGBTQIA+ individuals, veterans, and persons with disabilities, reflecting its dedication to maintaining a welcoming and supportive workplace for all employees.

The Assistant Service Center Manager (ASCM) role at VIOC is pivotal in supporting the Service Center Manager in driving the day-to-day operations of the service center. This position plays a key leadership role in building and maintaining a high-performance team that upsells VIOC’s market-leading service experience. With a focus on both technical service tasks and people management, the ASCM is hands-on with vehicle maintenance and guest interactions, while simultaneously advising, training, and supervising hourly employees. The role offers an excellent opportunity for individuals who are passionate about automotive services and enjoy working in a team-oriented environment. An hourly wage of $21.25 is provided, alongside paid on-the-job training, making it accessible even to those without previous automotive experience.

Beyond the technical and managerial duties, the ASCM is integral to creating a positive and supportive atmosphere for guests and employees alike. This includes ensuring the service center is clean, organized, and complies with all health, safety, and environmental regulations. The role demands someone who is trustworthy, customer-focused, and adept at managing multiple operational facets, including inventory, labor, and financial performance. With a flexible work schedule that avoids late evenings and holidays, employees can enjoy a balanced work-life integration. Additionally, Valvoline offers a comprehensive benefits package that includes paid time off, tuition assistance, medical coverage, and retirement savings plans, emphasizing the company’s commitment to employee growth and well-being.

Overall, joining Valvoline Instant Oil Change as an Assistant Service Center Manager means becoming part of a respected brand with a culture centered on people and high standards. It is an ideal career path for those looking to grow their leadership skills in the automotive service industry while benefiting from extensive support and advancement opportunities within a company that promotes from within and values its workforce.

Job Requirements

  • six months of supervisory experience required, preferably in a retail environment
  • knowledge of cash handling, facility, and safety control policies and practices
  • ability to occasionally lift up to 50 pounds
  • be able to stand for extended periods of time and climb stairs
  • comfortable working in a non-climate-controlled environment
  • have full mobility and can twist, stoop, and bend
  • high school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Qualifications

  • six months of supervisory experience preferably in a retail environment
  • knowledge of cash handling, facility, and safety control policies and practices
  • ability to occasionally lift up to 50 pounds
  • be able to stand for extended periods of time and climb stairs
  • comfortable working in a non-climate-controlled environment
  • have full mobility and can twist, stoop, and bend
  • high school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Duties

  • perform oil changes and additional car maintenance services
  • assist the Service Center Manager in the daily operation and oversight of the service center
  • deliver a positive first impression to each guest with a warm and friendly greeting
  • build trust and win repeat, loyal customers
  • support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • mentor, lead, and train the team to optimize their development
  • help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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