The Wendy's Company logo

Assistant Manager

Allentown, PA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Weekend Shifts
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Benefits

performance-based bonuses
comprehensive benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
401K with company match
Paid Time Off
Free Meals
Career growth opportunities

Job Description

YCH Wendy's is a vibrant and growing quick service restaurant franchise known for delivering exceptional food quality, outstanding customer service, and a friendly atmosphere that keeps customers coming back. As part of the renowned Wendy's brand, YCH Wendy's upholds a strong commitment to excellence, community involvement, and employee satisfaction. The franchise operates independently under the larger Wendy's franchise umbrella, ensuring a unique local touch combined with nationally recognized standards.

Located in Allentown, PA, the franchise boasts a strategic and bustling location at 1980 S 4TH ST, making it a favorite dining option for locals seeking fast yet high-quality meals. The company culture at YCH Wendy's prioritizes a family-oriented work environment that is fast-paced, fun, and focused on career growth. Joining the team means becoming part of an organization that values performance, teamwork, and professional development. The franchise is proud of its diversity and equal opportunity employment practices, welcoming candidates from all backgrounds, including individuals with disabilities.

The Assistant Manager role at YCH Wendy's is a pivotal position designed for motivated individuals who seek to advance their careers within the restaurant industry. The position entails leading by example in customer service, operational efficiency, and team development. As an Assistant Manager, you will be responsible for coaching team members, managing smooth daily shifts, maintaining rigorous food quality and safety standards, and contributing to achieving business goals alongside the General Manager.

With a competitive pay structure that includes performance-based bonuses and comprehensive benefits such as health, dental, vision, life insurance, and 401(k) options with company match, this role offers meaningful career and financial growth opportunities. Additional perks include free meals, paid time off (PTO), and a supportive work environment where career advancement is encouraged and achievable. Benefits eligibility begins after a short employment period, reinforcing the commitment to employee welfare.

This role also requires physical stamina to manage the demands of a dynamic restaurant environment, including standing for long periods and occasional lifting. Flexibility in scheduling and reliable transportation to potentially work at different franchise locations are necessary for success. Candidates interested in the position will also need to complete ServSafe certification during their training period, ensuring a strong foundation in food safety and standards.

YCH Wendy's is ideal for individuals with prior experience in restaurant, retail, or customer service settings who possess leadership qualities, problem-solving skills, and a passion for delivering exceptional guest experiences. The company encourages driven individuals to apply and grow their careers within a respected and reputable franchise that values each employee's contribution to the overall success of the team. Whether you are looking to kickstart your career or take your management skills to the next level, YCH Wendy's offers an exciting and rewarding professional path.

Job Requirements

  • High school diploma or GED
  • at least 1 year experience in restaurant, retail, or customer service
  • 6+ months supervisory experience preferred
  • leadership skills including multitasking, motivating team, and resolving customer concerns
  • physical stamina for fast-paced environment and lifting up to 50 lbs
  • flexible availability including weekends
  • reliable transportation to different locations
  • willingness to complete ServSafe certification during training

Job Qualifications

  • High school diploma or GED
  • at least 1 year in a restaurant, retail, or customer service role (6+ months of supervisory experience preferred)
  • strong leadership skills with ability to multitask, motivate team, and resolve customer concerns professionally
  • physical stamina to stand for long periods and lift up to 50 lbs
  • flexibility to work various shifts including weekends
  • willingness to complete ServSafe certification during training

Job Duties

  • Lead by example: model exceptional customer service, teamwork, and professionalism
  • run smooth shifts: oversee daily operations, ensuring food quality, cleanliness, and safety standards are met
  • coach and develop team members: provide training, guidance, and support to help your team succeed
  • drive results: collaborate with the General Manager to meet business goals and maintain operational excellence
  • problem-solve on the fly: address challenges with a calm, solutions-oriented approach

Job Criteria

Experience

Mid Level (3-7 years)


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