Assistant Manager

KFC Corporation is a globally recognized leader in the quick-service restaurant industry, specializing in signature fried chicken recipes and a wide range of complementary food items. As one of the most famous brands under the Yum! Brands umbrella, KFC has built its legacy on a commitment to quality, innovation, and delivering an exceptional customer experience. Operating in numerous countries with thousands of locations, KFC continues to expand its footprint while adhering to strong operational standards and brand values. KFC's focus is not only on fast and delicious food but also on cultivating a positive and productive work environment for its employees. The company emphasizes diversity, inclusion, and equal employment opportunities, maintaining a workplace free from discrimination based on race, gender, age, or any protected status.

The role of Assistant Manager at KFC is pivotal in supporting the General Manager to ensure smooth restaurant operations and achievement of business goals. Located at 2055 Frayser Blvd., Memphis, TN, this position involves a non-exempt employment status that necessitates hands-on leadership and active assistance in managing daily functions. Serving as the Kitchen Manager within a Tasty Chick'n branded restaurant, the Assistant Manager is entrusted with overseeing production targets, ensuring compliance with food safety and quality standards, and driving financial accountability. This position is crucial in aligning operational performance with the company’s brand vision and mission while exemplifying core guiding values.

In this role, the Assistant Manager will take an active part in recruiting, training, and developing A+ talent, fostering a team culture that values recognition, adaptability, and problem-solving skills. The position demands a dynamic leader who can motivate, coach, and hold team members accountable through consistent performance management processes and effective communication. Responsibilities also include scheduling adequate staffing for all operational periods such as opening, lunch, dinner, overnight, and weekends, ensuring seamless customer service delivery and elevating the overall dining experience.

Moreover, the Assistant Manager will partner with the General Manager in monitoring operational metrics, managing inventory levels, and implementing marketing initiatives to meet sales goals. Attention to compliance with federal, state, and local regulations is a key element of the role, as well as maintaining financial controls by analyzing reports and implementing cost-saving measures. This is a multifaceted leadership position requiring flexibility to work varied schedules including holidays and willingness to travel for training or support initiatives.

Ideal candidates should have a college degree or equivalent experience, hold a ServSafe certification, and possess proficiency in Microsoft Office and restaurant management software. This role demands strong interpersonal skills, leadership ability, and a customer-focused approach to problem-solving and conflict resolution. By joining KFC as an Assistant Manager, you become part of a respected brand and a team dedicated to excellence in food quality, team development, and outstanding customer service. This position offers an excellent opportunity to advance your career within a renowned global foodservice company recognized for its commitment to employee growth and operational excellence. KFC is committed to providing equal employment opportunities to all, supporting a diverse and inclusive workforce.