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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule
Job Description
KFC Corporation is a globally recognized leader in the quick-service restaurant industry, specializing in signature fried chicken recipes and a wide range of complementary food items. As one of the most famous brands under the Yum! Brands umbrella, KFC has built its legacy on a commitment to quality, innovation, and delivering an exceptional customer experience. Operating in numerous countries with thousands of locations, KFC continues to expand its footprint while adhering to strong operational standards and brand values. KFC's focus is not only on fast and delicious food but also on cultivating a positive and productive work environment for its... Show More
Job Requirements
- College degree or equivalent relevant work experience
- ServSafe Certification is required
- Proficiency in Microsoft Office Suite is required
- Minimum of three years' experience in restaurant operations or related field or equivalent combination of education and experience
- Must be able to work a flexible schedule including days, nights, weekends, and holidays
- Willingness to travel to other locations for meetings, training, or support
- Ability to coach and develop high-performing teams
- Strong communication and leadership skills
- Commitment to uphold food safety and operational standards
Job Qualifications
- College degree or equivalent relevant work experience
- ServSafe Certification required
- Proficiency in Microsoft Office Suite
- Minimum of three years' experience in restaurant operations or related field
- Proficient knowledge of restaurant management systems
- Ability to work a flexible schedule including days, nights, weekends, and holidays
- Willingness to travel for meetings, training, or support
- Strong customer focus and leadership skills
- Excellent communication and teamwork abilities
- Demonstrated problem-solving and adaptability skills
Job Duties
- Support the Restaurant General Manager in developing high-performing employees through training, coaching, and recognition
- Execute the performance management process consistently to ensure employee accountability
- Collaborate with the General Manager to resolve employee relations issues and ensure legal compliance
- Conduct regular training sessions to improve team skills in food preparation, safety, and customer service
- Develop and manage staffing schedules for all operational periods to ensure adequate coverage
- Model exemplary behavior in addressing and resolving customer concerns effectively
- Coach the food production team to drive operational excellence using company systems
- Assist in monitoring key performance metrics and inventory levels for product availability
- Ensure adherence to food safety standards during shifts through direct observation
- Partner with the General Manager to implement restaurant projections and marketing initiatives aligned with business goals
- Analyze customer feedback and sales data to identify opportunities for service improvement
- Collaborate to analyze inventory and controllable costs, taking corrective actions
- Ensure compliance with federal, state, and local regulations and mitigate operational risks
- Review financial reports to identify trends and implement cost reduction strategies
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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