Assistant Manager

Jimmy John's is a well-established sandwich restaurant franchise known for its commitment to delivering fresh, quality food with a focus on speed and customer satisfaction. Located at 5601 Lone Tree Way Ste 130 in Brentwood, CA, this independently owned and operated Jimmy John's store operates under a franchise agreement with LPH Ventures, the franchisor of the Jimmy John's system. The brand is synonymous with 'Freaky Fast' delivery and exceptional customer service, maintaining a reputation for a clean, efficient, and friendly dining experience. As a part of the larger Jimmy John's family, this store embraces the company's guiding principles of operational excellence, high-quality food preparation, and unparalleled customer hospitality.

The role of the Assistant General Manager at this Jimmy John's location is crucial in supporting the General Manager with the execution of store operations during scheduled shifts. This position calls for a proactive leader who can effectively oversee and support a team to maintain the standards that Jimmy John's is famous for. The Assistant General Manager is responsible for helping to foster a positive team environment, ensuring that every shift runs smoothly, and that customers receive outstanding service in a hospital clean environment. This role demands strong delegation skills, as team members must be assigned tasks that align with daily operations and procedures to achieve 100% integrity in the execution of these activities.

One of the most important aspects of this position is the ability to communicate clearly, concisely, and accurately to ensure operational success. The Assistant General Manager must be adept at managing multiple tasks during periods of high volume, maintaining a calm and composed exterior that sets an example for the entire team. Customer-first attitude and strong interpersonal skills are paramount because the role directly impacts customer satisfaction by upholding Jimmy John's standards of service. Moreover, the Assistant General Manager supports staffing decisions, training, and development initiatives to cultivate a skilled and motivated workforce.

In this role, the incumbent also plays a hands-on role in reviewing key business indicators to identify opportunities for improvement and operational enhancements. They must enforce strict adherence to safety and food quality standards, ensure proper cash handling procedures are followed, and maintain consistent attendance and punctuality. Additionally, the Assistant General Manager assists with new employee onboarding and training and directs the work of others to promote teamwork and efficient workflows.

Overall, this position offers a dynamic work environment for individuals who thrive in fast-paced, customer-centric settings and possess leadership qualities that inspire and motivate a team. The Assistant General Manager is a vital contributor to the store's success and supports the General Manager in maintaining Jimmy John's status as a leading sandwich restaurant brand.