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Planet Fitness logo

Assistant Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $21.00 - $23.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
quarterly bonuses
team environment
Employee Discounts
Career advancement opportunities

Job Description

Flynn Fitness is a prominent brand under the Flynn Group umbrella, which stands as the largest franchise operator globally. The Flynn Group owns and manages a wide range of well-known restaurant and fitness brands including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. With a commitment to excellence, Flynn Group's mission is to be the top operator within each brand by emphasizing core values such as genuinely caring for people, playing like champions, and winning as a unified team. This dedication to values and operational excellence makes Flynn Fitness part of a diverse and influential family... Show More

Job Requirements

  • High school diploma or equivalent
  • Experience in customer service or management roles
  • Ability to stand for extended periods and perform physical tasks
  • Must be able to lift and carry items up to 75 pounds
  • Willingness to work in a busy and noisy fitness environment
  • Flexible schedule including weekends and holidays
  • Ability to use safety procedures and protective equipment when handling cleaning products

Job Qualifications

  • Demonstrated excellent interpersonal and customer service skills
  • Strong active listening and communication abilities
  • Effective problem-solving skills
  • Leadership experience preferred
  • Ability to manage teams and support operational goals
  • Willingness to exhibit schedule flexibility
  • Knowledge of facility management and cleanliness standards
  • Ability to foster a positive and inclusive team culture
  • Prior experience in a fitness or customer-facing environment advantageous

Job Duties

  • Provide operational support to General Manager through team development and analysis of key business metrics that drive profit
  • Exhibit flexibility with schedule and willingness to change when coverage is needed
  • Monitor staff to ensure each employee provides plus one service and assist staff with difficulties
  • Greet members and facilitate club tours at the highest level to drive business
  • Respond to member service submissions in a timely, professional, and solution-oriented manner
  • Ensure proper opening and closing of the club
  • Be accountable for team’s knowledge of critical information such as marketing promotions and new policies
  • Support manager with scheduling to meet payroll grid hours
  • Clean gym and equipment daily and teach team proper facility inspection and cleaning
  • Foster a culture of adaptability by encouraging open communication, collaboration, and experimentation with new ideas
  • Lead change-management efforts and guide teams through transitions with clarity and confidence
  • Support General Manager with hiring, onboarding, scheduling, payroll preparation, inventory management, and KPI-driven initiatives

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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