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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities

Job Description

The establishment located at 7915 Pat Booker Blvd, San Antonio, TX 78233, United States, is a well-regarded restaurant known for delivering high-quality sandwiches and exceptional customer service in a fast-paced environment. With a strong commitment to culinary excellence and customer satisfaction, this restaurant has built a reputation for serving fresh and delicious food while maintaining an inviting and clean atmosphere. The establishment operates within the food service industry, focusing on efficient delivery and dine-in experiences for its customers. It is an ideal place for individuals who enjoy working in a dynamic team environment where customer satisfaction and operational efficiency are prioritized.

The role of the Assistant Manager is a pivotal position within the restaurant’s management team. This position entails managing all functions of the restaurant during the absence of the General Manager, ensuring that customer service standards are met or exceeded and that all food items are prepared quickly and accurately. The Assistant Manager will be responsible for overseeing a staff of approximately three to fifteen employees, providing on-the-job training to enhance their skills and ensure smooth operations. This role also requires the management of supplies, including food, labor, equipment, and cleaning materials, with a focus on minimizing waste and loss due to theft or inefficiency.

In addition to administrative tasks, the Assistant Manager will be hands-on in supervising food preparation, estimating and forecasting food consumption, and maintaining an organized and clean working environment. They will also be responsible for routing deliveries, supervising drivers to maximize efficiency, handling opening and closing store procedures, maintaining cash drawers, and ensuring compliance with company systems and procedures. The job demands a strong grasp of operational tasks combined with excellent leadership and customer service skills. Candidates must be prepared to work flexible hours, including overtime, weekends, and holidays, to meet the business needs. This role requires physical stamina and the ability to perform various physical activities such as standing, walking, lifting, and climbing, reflecting the active nature of the restaurant environment.

The Assistant Manager position offers candidates an opportunity to develop leadership skills within the restaurant industry, contribute to the success of a busy and popular dining establishment, and work with a team committed to excellence. Salary details and employment type are generally aligned with industry standards for similar roles, which typically involve shift-based scheduling and a competitive pay range. Overall, this role is ideal for motivated individuals who thrive in fast-paced environments and are passionate about leading teams and providing top-tier customer experiences.

Job Requirements

  • Must be 18 years of age
  • must have a valid driver's license
  • reliable transportation
  • current automobile insurance
  • clean driving record
  • physical stamina to work 50-60 hours per week
  • ability to stand, walk, sit, use hands, reach with hands and arms, talk, hear, close vision, distance vision, peripheral vision and depth perception
  • occasional ability to climb, balance, stoop, kneel, crouch or crawl
  • ability to lift up to 50 pounds
  • willingness to work overtime, holidays, and weekends as business dictates
  • fluency in English

Job Qualifications

  • Experience managing restaurant staff
  • strong customer service skills
  • knowledge of food preparation and safety standards
  • ability to operate computers and use software such as Excel and Word
  • effective communication skills in English
  • ability to maintain accurate financial records
  • leadership and training abilities
  • problem-solving skills
  • physical stamina to perform various job duties

Job Duties

  • Manages a staff of approximately three to 15 employees
  • provides on-the-job training for all employees
  • delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste and theft
  • assists in the supervision of preparation, sales and service of food
  • forecasts food items
  • estimates what amount of each food item is needed
  • estimates what amount of each food item will be consumed per shift
  • supervises food preparation and service operations while on duty
  • assists in shopper during rush periods to ensure the maintenance of restaurant efficiency
  • ensures that every customer receives world class customer service
  • routes deliveries and supervises drivers to maximize delivery business and speed
  • completes daily food preparation including opening procedures, meat and vegetable slicing and bread production
  • completes closing procedures
  • executes systems and procedures with 100% integrity and completeness
  • completes daily and weekly paperwork
  • responsible for 100% of the cash drawers at all times during the shift
  • audits previous shift's systems and procedures for 100% integrity and completeness
  • completes preventive maintenance and upkeep on store's equipment and supplies
  • performs other related duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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