Wingstop logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan

Job Description

Wingstop is a dynamic and rapidly growing restaurant chain that specializes in delivering a unique flavor experience centered around fresh, made-to-order chicken wings. Established in 1994, Wingstop has become a beloved brand known for its bold, mouthwatering flavors and exceptional customer service. With a commitment to quality food, fast-paced service, and a fun environment, Wingstop has positioned itself as a leader in the casual dining and quick-service restaurant industry. The company prides itself on fostering a team-oriented atmosphere where every employee plays a critical role in creating memorable dining experiences for guests. Wingstop’s mission is to serve the world flavor by combining great food with outstanding service, and every team member, from front-line crew to management, contributes to this goal.

The Assistant Manager role at Wingstop in Fayetteville, NC, is a full-time position offering an hourly pay range of $16 to $18 per hour. This role is integral to the success of the restaurant’s operations, as the Assistant Manager acts as a key leader supporting the General Manager. They help ensure that daily operations run smoothly, manage team dynamics, maintain brand standards, and uphold the restaurant’s commitment to excellent guest service. This position requires an individual who is passionate about leadership and operational excellence and who thrives in a fast-paced and customer-focused environment. The Assistant Manager not only supports the team by coaching, training, and leading by example but also takes initiative by stepping into various roles when needed to keep the restaurant efficient and vibrant.

In addition to overseeing the operational aspects, the Assistant Manager is responsible for managing shift schedules, inventory control, cleanliness, and cost management including labor, waste, and food expenses. This role demands someone with strong communication skills and the ability to foster a positive team culture that promotes collaboration and high performance. The position also involves stepping up to lead the restaurant confidently during the absence of the General Manager, ensuring continuity and maintaining high operational standards. Physically demanding, the role requires the ability to engage in manual tasks such as lifting, stocking, and moving equipment, reflecting the fast-paced and active nature of the restaurant business. Wingstop offers comprehensive benefits including medical, dental, and vision insurance, along with a 401(k) retirement plan, supporting the well-being and future security of its employees. This is an excellent opportunity for those seeking to grow their management career within a respected and rapidly expanding food service company, one that values flavor, teamwork, and operational excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in restaurant management or related supervisory roles preferred
  • Ability to work flexible hours including nights, weekends, and holidays
  • Capability to lift and carry up to 50 pounds regularly
  • Strong interpersonal and communication skills
  • Ability to stand and walk for extended periods
  • Detail-oriented and organized
  • Basic understanding of budgeting and cost management

Job Qualifications

  • Previous restaurant management or supervisory experience preferred
  • Strong leadership and communication skills
  • Ability to manage multiple priorities in a fast-paced environment
  • Financial acumen to assist with budgeting and cost control
  • Reliable, organized, and detail-oriented
  • Flexible availability including nights, weekends, and holidays

Job Duties

  • Assist in overseeing day-to-day operations, ensuring quality, speed, and guest satisfaction
  • Lead and support team members through training, coaching, and hands-on guidance
  • Jump into any role as needed to keep the shift moving and the energy high
  • Manage shift schedules, inventory, and cleanliness to maintain brand standards
  • Help control costs by monitoring labor, waste, and food usage
  • Step up in the absence of the General Manager to run the restaurant with confidence
  • Keep communication strong between crew and leadership, creating a positive team culture

Job Criteria

Experience

Mid Level (3-7 years)


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