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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan

Job Description

This opportunity is with a restaurant located at 3148 E 11th St, Tulsa, OK 74104, United States, a business committed to delivering exceptional customer service and high-quality food products to its patrons. Known for its fast-paced and customer-focused environment, the restaurant prides itself on offering world-class sandwiches and a clean, organized atmosphere that promotes an outstanding dining experience. The establishment has a team-oriented culture, where every staff member plays a crucial role in the smooth functioning of daily operations and the satisfaction of each guest.

The restaurant is currently seeking a dedicated and capable Assistant Manager. This role is essential in managing all functions of the restaurant during times when the General Manager is not available, ensuring that operations continue seamlessly without any disruption to service quality or food standards. The Assistant Manager will be responsible for overseeing a team of three to fifteen employees, providing training and guidance to ensure high performance and adherence to best practices. Beyond supervisory responsibilities, the role involves hands-on management, including the ordering and management of inventory, supervision of food preparation and service, and maintaining safety and cleanliness standards.

Successful candidates will have a profound understanding of restaurant operations and the ability to forecast food requirements to minimize waste while maximizing profitability. They will be expected to manage daily paperwork, uphold cash handling procedures with absolute integrity, and ensure that every customer receives attentive and courteous service. The Assistant Manager will also be actively involved in the daily opening and closing procedures of the establishment, including food preparation tasks and maintenance of equipment.

This position requires strong interpersonal skills and the ability to thrive in a dynamic environment where multitasking and quick decision-making are second nature. Candidates must possess strong math skills, be highly organized, and able to communicate effectively. Physical stamina is necessary given the demands of the role, which includes standing, walking, lifting up to 50 pounds, and extended hours of work that may include overtime, weekends, and holidays. The Assistant Manager role is vital in driving the restaurant’s success and maintaining its reputation for excellent food quality and service excellence. The position is ideal for those motivated by leadership challenges and the opportunity to make a significant impact in a fast-casual dining environment.

Job Requirements

  • Must be 18 years of age
  • Have a valid driver's license
  • Reliable transportation
  • Current automobile insurance
  • Clean driving record
  • Must have physical stamina to work 50-60 hours per week
  • Willingness to work overtime, holidays, and weekends as business dictates

Job Qualifications

  • Must be able to speak, read and write the English language fluently and clearly
  • Must have strong math abilities in addition, subtraction, fractions, and percentages
  • Understand use of personal computer with software such as Excel and Word
  • Previous supervisory or management experience preferred
  • Strong leadership and communication skills
  • Ability to work well under pressure in a fast-paced environment

Job Duties

  • Manages a staff of approximately three to 15 employees
  • Provides on-the-job training for all employees
  • Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning and paper supplies for the unit to ensure a minimum loss from waste and theft
  • Assists in the supervision of preparation, sales and service of food
  • Forecasts food items and estimates what amount is needed and will be consumed per shift
  • Supervises food preparation and service operations while on duty
  • Assists in shopper during rush periods to ensure maintenance of restaurant efficiency
  • Ensures that every customer receives world class customer service
  • Routes deliveries and supervises drivers to maximize delivery business and speed
  • Completes daily food preparation including opening procedures, meat and vegetable slicing and bread production
  • Completes closing procedures
  • Executes systems and procedures with 100% integrity and completeness
  • Completes daily and weekly paperwork
  • Responsible for 100% of the cash drawers at all times during the shift
  • Audits previous shift's systems and procedures for 100% integrity and completeness
  • Completes preventive maintenance and upkeep on store's equipment and supplies
  • Performs other related duties as required

Job Criteria

Experience

Mid Level (3-7 years)


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