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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
flexible scheduling

Job Description

KFC is a renowned global fast-food restaurant chain known for its signature fried chicken and commitment to quality customer service. As a household name in the quick-service restaurant industry, KFC operates both corporate-owned and franchised locations, with each franchise independently owned and managed. The location in Bend, Oregon, represents one such franchise, delivering a high-energy, fast-paced dining experience to its customers. The restaurant prides itself on maintaining cleanliness, delivering hot and fresh meals, and fostering a welcoming atmosphere for both guests and employees.

The role of Assistant Manager at this KFC franchise in Bend, OR is an exceptional opportunity for individuals aspiring to grow within the restaurant management field. Serving as a pivotal support position to the General Manager, the Assistant Manager is entrusted with various leadership tasks, ranging from team development to operational management. This role functions as a valuable training ground, preparing candidates for full-scale restaurant management by allowing them to experience firsthand how effective leadership directly impacts business outcomes and team success.

An Assistant Manager at this KFC location plays an essential role in driving the restaurant's success. They actively collaborate with the General Manager to set and achieve business goals while reinforcing the restaurant’s core values of exemplary guest service, cleanliness, and quality standards. The Assistant Manager leads the team by example, ensuring all staff members are adequately trained and motivated to deliver outstanding customer experiences.

Key responsibilities include mentoring and growing the team through hiring and training initiatives, managing daily operations such as scheduling, ordering supplies, and handling paperwork. Additionally, they contribute to maintaining a positive and collaborative working environment that reflects the family-like culture which KFC values. This position requires a hands-on approach, with occasional physical demands such as lifting heavy items, standing for extended periods, and maintaining safety around kitchen equipment. Employees are expected to uphold confidentiality regarding company procedures and results.

The restaurant environment is fast-paced and goal-oriented, perfect for individuals who thrive in energizing and dynamic settings. Success as an Assistant Manager hinges on strong communication skills, punctuality, dedication to quality, and a genuine enthusiasm for leadership and customer service. KFC encourages employees to take pride in their roles and embrace the opportunity to influence the overall guest experience constructively.

This job is located at 61355 S Hwy 97, Bend, OR. The franchisee operates independently from KFC Corporation and makes all employment-related decisions, including wages and benefits. KFC Corporation embraces equal opportunity employment, ensuring applicants from diverse backgrounds and experiences are welcomed and valued. The hiring process may include a background check and verification of employment eligibility. Accommodations are available for applicants with disabilities upon request.

The Assistant Manager position is ideal for those willing to take on a leadership challenge in one of the world’s most recognizable quick-service restaurant brands. This role not only provides career advancement potential but also an opportunity to be part of an industry-leading business dedicated to consistent quality and customer satisfaction.

Job Requirements

  • High school diploma or equivalent
  • some prior experience in restaurant or food service preferred
  • ability to lift 25-85 pounds
  • availability to work flexible hours including nights and weekends
  • strong communication skills
  • punctual attendance
  • ability to stand for extended periods
  • ability to maintain confidentiality of company procedures
  • hearing within normal range
  • basic cash handling skills

Job Qualifications

  • High school diploma or equivalent
  • prior experience in restaurant or food service management preferred
  • strong leadership and team-building skills
  • excellent communication and interpersonal abilities
  • ability to work in a fast-paced environment
  • proficiency with basic computer applications
  • knowledge of food safety and sanitation standards
  • customer service orientation

Job Duties

  • Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals
  • ownership of the guest experience that includes friendly interactions, a clean restaurant and hot and fresh meals
  • grow and mentor team through training and hiring
  • effectively communicate goals, promotions, business updates, etc
  • lead the overall positive and collaborative family environment
  • may include preparing work schedules
  • may include ordering food and supplies
  • may include preparing daily paperwork
  • may include making daily deposits
  • employee on-the-job training

Job Criteria

Experience

Mid Level (3-7 years)


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