Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $19.75
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition and certification assistance
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Company-provided uniforms and tools
Employee Discounts

Job Description

Valvoline Instant Oil Change (VIOC) is a leading provider of quick oil change services and automotive maintenance. Known for its commitment to quality, convenience, and customer satisfaction, VIOC operates numerous service centers nationwide, dedicated to delivering fast, reliable automotive care with a customer-first approach. The company has built a solid reputation for providing top-tier automotive services while fostering a diverse and inclusive workplace environment. VIOC emphasizes safety, employee development, and innovation, making it a great place for those seeking career growth in the automotive service industry.

As an Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change, you play a key leadership role in the operations and success of the service center. Acting as the right hand to the Service Center Manager, you are integral in building and leading a high-performing team that delivers a differentiated customer service experience. Your responsibilities include not only hands-on automotive service such as oil changes and other vehicle maintenance but also supervisory duties that involve training, advising, and motivating hourly employees. This role requires a balance of technical skill, customer service excellence, and strong leadership to ensure that guests receive an exceptional experience from the moment they arrive.

The position offers a competitive starting wage of $19.75 per hour with paid on-the-job training provided, meaning no prior automotive experience is necessary. This flexibility allows candidates from diverse backgrounds to join and succeed. The work schedule is designed to avoid late evenings and holiday shifts, promoting a healthier work-life balance. Additionally, the company invests in its employees through benefits such as paid time off, holiday pay, tuition and certification assistance, and access to a free online university. Medical, dental, and vision insurance plans are available, along with a 401(k) savings plan featuring a 100% match up to 5%. The company culture values promotion from within, giving team members clear pathways for career advancement.

In this role, you will have the opportunity to perform a variety of automotive services and take an active role in managing the day-to-day functions of the center. You will help oversee inventory management, labor scheduling, financial aspects, and maintaining a safe, clean working environment. Commitment to Environmental, Health and Safety standards will be part of your responsibilities as you help ensure the service center meets all company policies and regulatory requirements. VIOC's inclusive culture welcomes candidates of all backgrounds and offers reasonable accommodations throughout the hiring and employment process.

At Valvoline Instant Oil Change, your contributions directly impact customer satisfaction and operational excellence. With a strong support system and numerous resources for development and training, this role provides a chance to grow professionally in an award-winning company focused on safety, quality, and employee well-being. Whether you are just starting your career or looking to enhance your leadership skills in the automotive industry, the ASCM position offers a rewarding and dynamic environment to thrive.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience
  • Knowledge of cash handling and safety policies
  • Ability to lift up to 50 pounds occasionally
  • Ability to stand for long periods and climb stairs
  • Comfortable working in non-climate-controlled environments
  • Full mobility to twist, stoop and bend
  • Fluency in English in reading, writing and speaking

Job Qualifications

  • Six months of supervisory experience, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Ability to stand for extended periods and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Full mobility to twist, stoop, and bend
  • High school diploma or equivalent
  • Fluency in English reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager (SCM) in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the SCM with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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