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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $14.00 - $16.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
flexible schedule
Job Description
Crumbl is a nationwide bakery franchise known for its unique approach to cookie baking and delivery, originally established in 2017 in Logan, Utah. Founded by two cousins with a passion for baking and a scientific approach to testing cookie recipes, Crumbl has grown to over 270 locations across the United States. The company prides itself on providing a rotating menu of over 120 specialty cookie flavors, alongside staple favorites like warm milk chocolate chip and chilled sugar cookies. Crumbl offers a distinct open-kitchen experience where customers can watch their cookies being prepared fresh on-site. Additionally, services such as local delivery,... Show More
Job Requirements
- Previous experience managing others strongly preferred
- High school diploma preferred
- Strong understanding of business management and leadership principles
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Time and project management skills
- Outstanding problem-solving skills
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to customers and support to staff members
- Clean drivers record
- A food handler's license
- The ability to work under pressure
- Exceptional customer service skills
Job Qualifications
- Previous experience managing others strongly preferred
- High school diploma preferred
- Strong understanding of business management and leadership principles
- Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills
- Time and project management skills
- Outstanding problem-solving skills
- Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to customers and support to staff members
Job Duties
- Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met
- Creating suitable work schedules for staff members
- Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies
- Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized
- Delegating responsibilities and supervising business operations
- Maintaining knowledge and skills for lead, baker and driver positions and fill in as necessary
- Keeping track of product inventory and ordering supplies as needed
- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assess employee performance and provide helpful feedback and training opportunities
- Resolving conflicts or complaints from customers and employees
- Monitoring store activity and ensuring it is properly provisioned and staffed
- Analyzing information and processes and developing more effective or efficient processes and strategies
- Establishing and achieving business and profit objectives
- Maintaining a clean, tidy business, ensuring that signage and displays are attractive
- Generating reports and presenting information to upper-level managers or other parties
- Ensuring staff members follow company policies and procedures
- Other duties to ensure the overall health and success of the business
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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