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Assistant Manager

Jacksonville, FL, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible scheduling

Job Description

Tasty Chick'n is a renowned restaurant brand dedicated to delivering exceptional quality and service in the fast-casual dining sector. Known for its commitment to flavor, freshness, and customer satisfaction, Tasty Chick'n emphasizes a culture grounded in core guiding values that drive its operational excellence and customer loyalty. As a company, it fosters a focused and inclusive work environment where employees are valued and encouraged to develop their skills and careers in a dynamic restaurant setting. Tasty Chick'n continually strives to enhance its offerings by training and empowering its workforce to achieve key performance indicators across people management, customer engagement, sales... Show More

Job Requirements

  • College degree or equivalent relevant work experience
  • ServSafe certification is required
  • Proficiency in Microsoft Office Suite is required
  • Minimum of three years' experience in restaurant operations or a related field, or an equivalent combination of education and experience demonstrating capability
  • Must be able to work a flexible schedule, including days, nights, weekends, and holidays as needed
  • Willingness to travel to other locations for meetings, training, or support as required by business needs

Job Qualifications

  • College degree or equivalent relevant work experience
  • ServSafe certification
  • Proficiency in Microsoft Office Suite
  • Minimum of three years' experience in restaurant operations or a related field
  • Proficient knowledge of Microsoft Office software applications and restaurant management systems
  • Ability to work a flexible schedule including days, nights, weekends, and holidays
  • Willingness to travel to other locations for meetings, training, or support as required by business needs

Job Duties

  • Exemplify Tasty Chick'n's guiding values while assisting the Restaurant General Manager in developing high-performing employees through effective training, coaching, and recognition of A+ talent utilizing Tasty Chick'n's tools and processes
  • Execute the performance management process consistently to ensure employees are set up for success and held accountable for their performance
  • Collaborate with the Restaurant General Manager to resolve employee relations issues and ensure legal compliance within the restaurant
  • Conduct regular training sessions to enhance team skills in food preparation, safety standards, and customer service
  • Develop and manage a schedule that ensures all operational periods (opening, lunch, dinner, overnight, weekends) are adequately staffed and prepared
  • Foster a customer-focused culture by modeling exemplary behavior in addressing customer concerns and resolving serious issues effectively
  • Coach and support the food production team, driving excellence in operational procedures through the use of the OSM and company systems

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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