Assistant Manager

Tasty Chick'n is a renowned restaurant brand dedicated to delivering exceptional quality and service in the fast-casual dining sector. Known for its commitment to flavor, freshness, and customer satisfaction, Tasty Chick'n emphasizes a culture grounded in core guiding values that drive its operational excellence and customer loyalty. As a company, it fosters a focused and inclusive work environment where employees are valued and encouraged to develop their skills and careers in a dynamic restaurant setting. Tasty Chick'n continually strives to enhance its offerings by training and empowering its workforce to achieve key performance indicators across people management, customer engagement, sales growth, and profitability. The company operates with a strong emphasis on food safety, quality standards, and regulatory compliance, ensuring every guest experiences the best the brand offers.

The Assistant Manager role at Tasty Chick'n is a pivotal position that supports the Restaurant General Manager in overseeing kitchen operations and other key areas within the restaurant. This non-exempt position involves managing product preparation, food safety, facilities maintenance, and financial accountability while embodying the brand’s vision, mission, and values. The Assistant Manager is responsible for developing and coaching a high-performing team, ensuring that A+ talent is trained and motivated effectively. This role requires collaboration with the General Manager to meet production targets, optimize customer satisfaction, achieve sales projections, and maintain cost-control parameters.

In this capacity, the Assistant Manager plays an instrumental role in executing performance management processes, resolving employee relations issues, and ensuring compliance with legal and company standards. A core part of the job involves fostering teamwork, promoting a customer-focused service culture, and maintaining operational excellence through the use of company systems and procedures. The role also demands adaptability to flexible work schedules including days, nights, weekends, and holidays, with occasional travel to other locations for meetings or training to align with business needs.

Success in the Assistant Manager position at Tasty Chick'n depends on leveraging strong leadership, communication, and problem-solving skills. The individual must exhibit a customer-first mindset, uphold high service and safety standards, and drive continuous improvement by analyzing sales data and customer feedback. Furthermore, the Assistant Manager assists in monitoring inventory and financials, taking corrective actions to maintain profitability while complying with federal, state, and local regulations.

This role is ideal for candidates with a college degree or equivalent experience, proficiency in Microsoft Office and restaurant management systems, and ServSafe certification. The position requires a minimum of three years’ experience in restaurant operations or a related field and the ability to work within a collaborative, fast-paced environment that values recognition and team achievements. Overall, the Assistant Manager at Tasty Chick'n is a key contributor to the restaurant’s success, balancing operational demands with strategic initiatives to create an exceptional dining experience and drive business growth.