Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Paid Time Off
Holiday pay
Paid on-the-job training
Tuition Assistance
Medical insurance
Dental Insurance
Vision Insurance
401(k) savings plan
Company provided uniforms
employee discount

Job Description

Valvoline Instant Oil Change (VIOC) is a leading automotive service provider specializing in fast, efficient, and high-quality oil changes and related car maintenance services. With a strong national presence, VIOC is known for combining convenience, expert service, and a welcoming environment to ensure each customer leaves satisfied and confident in the care their vehicle has received. The company's commitment to innovation and customer service excellence has made it an established name in the automotive service industry. Valvoline Instant Oil Change is dedicated to fostering an inclusive workplace culture that values diversity, encouraging people of various backgrounds, including women, people of color, LGBTQIA+, veterans, and persons with disabilities, to join their team.

The Assistant Service Center Manager (ASCM) role at VIOC is a critical leadership position designed to support the Service Center Manager in building and sustaining a high-performing team. The ASCM acts as the manager's right hand, taking an active role in supervising and training hourly employees to ensure the delivery of an exceptional customer service experience that sets VIOC apart from competitors. This role involves a combination of hands-on work, including performing oil changes and other car maintenance services, along with administrative and operational responsibilities. The ASCM helps oversee daily service center functions such as inventory management, labor oversight, and financial performance, contributing directly to the success and smooth operation of the center. With a competitive pay rate of $20.25 per hour and paid on-the-job training that requires no previous automotive experience, this position offers an excellent opportunity for those looking to enter or advance in the automotive service industry. Flexible scheduling without late evenings or holiday shifts supports work-life balance, and a comprehensive benefits package—including paid time off, medical and dental insurance, and tuition assistance—underscores VIOC's commitment to employee well-being and growth.

In addition to technical and operational duties, the Assistant Service Center Manager fosters a positive and safe work environment, promotes adherence to Environmental, Health and Safety regulations, and helps cultivate customer loyalty through friendly interaction and dependable service. The role demands someone who can stand for long periods, occasionally lift up to 50 pounds, and thrive in a dynamic and sometimes non-climate-controlled workspace. VIOC's emphasis on career advancement through an award-winning training program and internal promotion makes this a compelling role for motivated candidates eager to grow within the company. Equal employment opportunity policies ensure a respectful, fair, and accessible hiring process for all applicants.

Job Requirements

  • High school diploma or equivalent
  • Six months of supervisory experience preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Ability to stand for extended periods and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Full mobility including ability to twist, stoop, and bend
  • Fluency in English reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Ability to stand for extended periods and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Full mobility including ability to twist, stoop, and bend
  • High school diploma or equivalent
  • Fluency in English reading, writing, and speaking

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with environmental, health, and safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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