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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
vacation
Paid Time Off
free meal
medical benefits
401(k) Plan
career advancement
Professional Development
Scholarship Opportunities
Health and wellness programs
Employee Discounts

Job Description

Our company is a renowned global restaurant brand known for its commitment to quality, customer satisfaction, and innovation in the fast-food industry. With a steadfast dedication to delivering exceptional dining experiences, we pride ourselves on maintaining high standards of food safety, workplace culture, and operational excellence. As a leader in the restaurant sector, we offer a dynamic and supportive work environment where employees can thrive, develop their careers, and contribute to a vibrant team dedicated to culinary excellence and outstanding customer service.

We are currently seeking an enthusiastic and capable Assistant Manager to join our team. This vital rol... Show More

Job Requirements

  • 2+ years of restaurant or retail management experience
  • Ability to stand for prolonged periods
  • Ability to lift up to 50 pounds
  • Ability to perform repetitive tasks
  • Exposure to hot and cold temperatures
  • Experience working in fast-paced, high noise level environments
  • Familiarity with food safety and health standards
  • Strong leadership and interpersonal skills
  • Effective communication abilities

Job Qualifications

  • 2+ years of restaurant or retail management experience
  • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC’s culture and values, promoting equity, inclusion, and belonging in the restaurant
  • Lead efforts in individual and team recognition, collaboration, and motivation
  • Identify and recruit exceptional talent, supporting the RGM in the hiring process
  • Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
  • Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the RGM's absence
  • Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
  • Address employee relations issues as they arise, determining immediate resolutions or escalating to the RGM when necessary
  • Assist in sourcing, recruiting, interviewing, and hiring Team Members while driving a culture of equity, inclusion, and belonging
  • Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in maintenance of facility and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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