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Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $66,500.00 - $76,500.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) retirement plan
Health savings account
Learning and development opportunities
Employee Stock
employee discount

Job Description

Wonder is a pioneering mealtime platform that revolutionizes the way people enjoy their favorite foods by offering an unparalleled mix-and-match dining experience. The company operates as a unique multi-restaurant concept that allows customers to combine hundreds of dishes from over 20 exclusive restaurants into a single seamless order. This innovative approach ensures that every craving is satisfied without compromise, making Wonder a trailblazer in the food service industry. The platform also eliminates delivery fees, supporting dine-in and pick-up options at Wonder locations, thereby enhancing accessibility and convenience for all customers. Behind the scenes, Wonder takes full ownership and control over every stage of the dining experience, from the creative development of recipes to the technology that powers its smooth operations. This comprehensive control guarantees consistent quality, variety, and efficiency at scale. Wonder’s culinary team prepares each dish to order and serves it fresh and hot, maintaining the highest food standards. The company is on a mission to make great food accessible for everyone while creating enjoyable and memorable dining experiences.

The role of Assistant Manager at a Wonder restaurant is integral to its operational success and growth. As a key leadership figure, the Assistant Manager works closely with the General Manager to oversee daily operations, drive team performance, and ensure seamless service delivery. This role demands a dynamic and proactive individual who can foster a positive work environment while upholding rigorous food safety and team member safety standards. Responsibilities include recruiting and training talented staff, supporting operational goals such as sales targets and budget adherence, and leading by example through effective floor management and team motivation. The Assistant Manager is expected to maintain clear communication across all levels of staff, resolve obstacles that affect service efficiency, and manage inventory with a strong focus on food safety protocols like product dating and shelf life adherence. This position offers a competitive annual salary range of $66,500 to $76,500 and is based in Hamden, CT. Employees in this role benefit from a comprehensive suite of perks including medical, dental, and vision insurance, employer-paid life insurance, a 401(k) retirement plan with employer match, health savings account contributions, employee stock options, career development opportunities, and discounts. Overall, the Assistant Manager position at Wonder is an exciting opportunity for professionals passionate about restaurant leadership, customer service excellence, and innovative food service models.

Job Requirements

  • Must be 21 years old and legally authorized to work in the US
  • must be able to lift 50 pounds
  • must be able to stand for a full shift while working
  • must have open availability, including night and weekend availability
  • must have a current Food Handlers Certification

Job Qualifications

  • At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant or full-service restaurant
  • demonstrated ability to effectively manage and develop teams of 15+ members
  • ability to lead and motivate a team in a fast-paced environment
  • attention to detail and a strong drive for efficiency and accuracy
  • demonstrates professionalism and adheres to policies and procedures
  • exhibits effective verbal and written communication skills
  • strong team player

Job Duties

  • Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
  • recruit and train top talent for the restaurant
  • aid Sr Operations Leader in achieving operational goals and budget targets
  • maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
  • demonstrate effective floor management by optimizing staff deployment for maximum efficiency
  • drive restaurant sales and service efficiency by resolving operational obstacles
  • supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
  • commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines
  • maintain consistent adherence to food safety and security standards
  • ensure all team members deliver excellent customer service

Job Criteria

Experience

Mid Level (3-7 years)


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