Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.75 - $24.25
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible scheduling
Employee assistance program
Retirement Plan

Job Description

KFC is a globally recognized fast-food restaurant chain known for its signature fried chicken and commitment to delivering high-quality meals and exceptional customer service. As a leading brand in the quick-service restaurant industry, KFC has built a reputation for consistent food quality, cleanliness, and a friendly dining environment. The company operates through a network of independently owned and operated franchised locations, each dedicated to maintaining KFC's values and standards while serving local communities. Working at KFC means being part of a team that values dedication, teamwork, and a passion for excellence in the restaurant business.

The assistant manager role at KFC offers a valuable training ground for individuals aspiring to advance their careers in restaurant management. This position provides hands-on leadership experience, allowing the assistant manager to broaden their impact on both the business operations and the team’s overall success. As an assistant manager, you will partner directly with the Restaurant General Manager to drive the achievement of success metrics and lead the restaurant team toward reaching goals in areas such as customer satisfaction, cleanliness, and operational efficiency.

Your responsibilities will include overseeing the guest experience by ensuring friendly interactions, maintaining a clean restaurant environment, and delivering hot and fresh meals consistently. You will play a key role in growing and mentoring the team through effective training, recruitment, and ongoing development initiatives. Communication is also a critical aspect of the role, as you will be responsible for effectively sharing goals, promotions, and business updates with your team.

In addition to operational leadership, the assistant manager will foster a positive and collaborative family environment within the restaurant, promoting teamwork and a culture that embodies KFC’s core values. Success in this role is characterized by leading through example with high standards in customer service, cleanliness, and food quality. You will utilize available resources to train and develop your team effectively and contribute to building a cohesive team through hiring and onboarding new members.

Being goal-oriented and thriving in a fast-paced environment are essential traits for this position. The assistant manager must take pride in their work, the restaurant's standards, and KFC’s values, consistently striving to positively impact guests’ experiences. This role requires a commitment to maintaining high-quality food and cleanliness standards, ensuring that every customer leaves satisfied.

To qualify for this position, applicants must be at least 18 years old and possess a valid driver’s license along with reliable personal transportation. Because this position is with an independently owned franchise, specific employment terms may vary by location. The franchisee is responsible for all hiring decisions and employment matters. Potential candidates who require accommodations during the application or hiring process are encouraged to contact the local restaurant for assistance.

This assistant manager position presents an excellent career path for motivated individuals looking to develop leadership skills in restaurant management. It offers the opportunity to work in a dynamic, fast-paced environment with a focus on customer service excellence, team development, and operational success, making it a cornerstone role in the overall success of a KFC restaurant.

Job Requirements

  • Must be at least 18 years old
  • Valid driver’s license
  • Reliable personal transportation
  • Ability to work flexible hours including weekends and holidays
  • Strong interpersonal skills
  • Capability to manage multiple tasks simultaneously

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in restaurant supervision or management preferred
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Commitment to excellent customer service
  • Knowledge of food safety and cleanliness standards
  • Ability to train and motivate team members

Job Duties

  • Partner with the Restaurant General Manager on success metrics and lead restaurant team to reach goals
  • Ownership of the guest experience that includes friendly interactions, a clean restaurant and hot & fresh meals
  • Grow and mentor team through training and hiring
  • Effectively communicate goals, promotions, business updates, etc
  • Lead the overall positive and collaborative family environment
  • Leads by example with high standards in customer service, cleanliness and quality
  • Utilizes resources for effective training and development of team

Job Criteria

Experience

Mid Level (3-7 years)


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