Assistant Manager

Ellicott City, MD, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Benefits

Medical insurance

Dental Insurance

Bonuses

Training and Development

career growth

Operations excellence

Job Description

Checkers & Rally's is a well-established fast-food restaurant chain renowned for its commitment to customer satisfaction and quality service. As a leader in the Quick Service Restaurant (QSR) industry, Checkers & Rally's focuses on delivering an exceptional dining experience through quality food, efficient service, and a welcoming environment. The company prides itself on values such as integrity, excellence, and boldness, all aimed at fostering growth not only in the business but also among its employees. Checkers & Rally's operates numerous franchises, making it a trusted choice for guests and an appealing workplace for team members who seek career growth and a dynamic work environment.

The role of Assistant Manager at Checkers & Rally's is essential in driving the restaurant's overall success. This position supports the General Manager by executing the restaurant plan, achieving sales and profit goals, and ensuring that all operational procedures are followed consistently. The Assistant Manager plays a critical role in maintaining high standards of guest and team service, helping make the restaurant the first choice for guests and employees alike.

This position involves a combination of leadership, operational oversight, and direct guest interaction, making it a vital support role in the day-to-day workings of the restaurant. The Assistant Manager will also participate in recruiting, training, and coaching team members, ensuring adherence to company policies, and fostering a safe and enjoyable workplace environment. This role offers opportunities for personal development and career advancement through comprehensive training and a supportive team culture. Additionally, the company provides a competitive compensation package along with various benefits that reward dedication and performance. Working as an Assistant Manager at Checkers & Rally's means being part of a vibrant, fast-paced environment where energy, commitment to excellence, and a passion for service are valued and encouraged.

Job Requirements

high school diploma or general education degree (GED)
food safety certification
1-2 years of restaurant management experience
basic math skills
proficiency with microsoft office and general systems
excellent interpersonal and communication skills
availability to work a flexible schedule including extended hours
high energy and stamina
adherence to company values and policies

Job Qualifications

high school diploma or general education degree (GED) - preferred
food safety certified
1-2 years restaurant management experience, preferably in quick service restaurants (QSR)
basic math skills
microsoft office and general systems experience
strong interpersonal and verbal and written communications skills
ability to work flexible schedule and extended hours
high energy to keep up with our fast paced environment
commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

building sales and profits by promoting guest satisfaction and managing restaurant operations
escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
assisting with interviewing and hiring the right team members
ensuring policy and procedures are being followed on shifts
training team members on operations, company policies and procedures and guest service
identifying and responding to complaints and policy and procedure violations
providing regular feedback and coaching to team members on their performance
helping ensure the restaurant is a safe, clean and fun environment for our employees and guests