Assistant Manager

Jimmy John's is a renowned restaurant brand specializing in quick-service gourmet sandwiches known for their fresh ingredients and fast, friendly service. Established with a commitment to quality and customer satisfaction, Jimmy John's has grown into a popular destination for those seeking delicious sandwiches made promptly with great care. The location at 2705 Cleveland Ave, Fort Myers, FL serves the local community by providing a welcoming environment where customers can enjoy high-quality food paired with excellent service. As part of a larger national franchise, Jimmy John's combines the strength of a well-established brand with the personalized touch of a local team focused on operational excellence and customer happiness.

The role of the Restaurant Shift Manager at Jimmy John's is a pivotal position responsible for overseeing restaurant operations in the absence of the General Manager. This role demands a hands-on leader who can manage teams ranging from three to fifteen employees, ensuring that each shift delivers exceptional customer service and consistently high-quality food products. The Shift Manager plays a critical role in maintaining the smooth operation of the restaurant by overseeing food preparation, inventory management, staff training, and delivery oversight. This position requires strong organizational abilities and the capacity to maintain cleanliness and order throughout the shift.

In terms of responsibilities, the Restaurant Shift Manager is directly accountable for the flow of service, timely and accurate sandwich preparation, and the integrity of all restaurant processes including cash handling and paperwork. They forecast food needs to avoid waste and ensure cost efficiency while supervising food safety standards and adherence to company procedures with 100% integrity. Moreover, this role involves engaging with customers to deliver world-class service, managing delivery logistics to maximize efficiency, and performing both opening and closing shifts with thorough attention to detail.

Candidates stepping into this role should be comfortable using technology such as Microsoft Excel and Word, possess strong mathematical skills for managing inventory and cost controls, and have the physical stamina to handle the demands of a fast-paced restaurant environment. The position requires the ability to manage multiple tasks simultaneously while coaching and supporting staff to uphold the brand’s values and operational goals.

Notably, this opportunity comes with health insurance options, reflecting the company’s commitment to supporting the wellbeing of its employees. The employment includes working flexible hours including overtime, holidays, and weekends as necessary to meet business demands. Physical demands include standing, walking, lifting up to 50 pounds, and occasional climbing or balancing activities. The ideal candidate must be at least 18 years old, hold a valid driver’s license, possess reliable transportation with current insurance, and maintain a clean driving record.

Overall, the Restaurant Shift Manager position at Jimmy John's is well-suited for proactive individuals who thrive in dynamic environments and are passionate about delivering exceptional customer experiences while maintaining operational excellence. This role offers valuable leadership experience, competitive work conditions, and the opportunity to contribute to a beloved national brand with strong community ties.