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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible schedule

Job Description

Prell Restaurant Group is a franchise organization renowned for operating a variety of dining establishments with a focus on delivering exceptional guest experiences and operational excellence. Dedicated to upholding the high standards of well-known brands such as Dunkin', the group emphasizes a cohesive culture of professionalism, team development, and customer satisfaction within the fast-paced restaurant industry. Prell Restaurant Group is committed to fostering an environment where employees can thrive, grow in their careers, and contribute to the success and profitability of each location. The franchise group works closely with brand standards and franchisee policies to ensure consistency, compliance, and outstanding... Show More

Job Requirements

  • basic computer skills
  • fluent in spoken and written English
  • basic math and financial management
  • previous leadership experience in retail, restaurant or hospitality

Job Qualifications

  • basic computer skills
  • fluent in spoken and written English
  • basic math and financial management
  • previous leadership experience in retail, restaurant or hospitality
  • good analytical skills and business acumen
  • works well with others in a fun fast paced team environment
  • ontime, demonstrates honesty and positive attitude
  • willingness to learn and embrace change
  • ability to train and develop a team
  • guest focused
  • time management
  • problem solving
  • motivating others

Job Duties

  • perform all responsibilities of restaurant team members
  • lead team meetings along with restaurant manager
  • oversee brand training programs, schedule, train, validate, certify team and shift lead staff
  • ensure brand standards, recipes and systems are executed
  • create and maintain a guest focused culture in the restaurant
  • review guest feedback results and implement action plans to drive improvement
  • communicate restaurant priorities, goals and results to restaurant team members
  • execute new product rollouts including training, marketing and sampling where applicable
  • execute point of purchase instore set up per brand standards
  • maintain a safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation requirements
  • control costs to help maximize profitability
  • complete inventory on a periodic basis
  • support restaurant manager in completion of weekly labor schedule
  • support restaurant manager in assigning staff and deployment
  • support restaurant manager in completion of supplier and other vendor orders
  • conduct self-assessments and corresponding action plans
  • ensure restaurant budget is met
  • manage cash over/short and ensure team members follow cash management policies
  • engage with brand field operations team as appropriate
  • recruit, hire, onboard and develop restaurant team members
  • assist team and shift lead performance appraisal process
  • coach restaurant team members to drive sales, improve profitability and guest satisfaction

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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