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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
bonus eligible
2 weeks vacation
Paid Time Off
free meal each shift
medical benefits from day 1
career advancement
Professional Development
Scholarship Opportunities
KFC Foundation programs including free college tuition at WGU
Dollar for dollar savings match program
Hardship assistance program
Job Description
KFC, a globally recognized fast-food restaurant brand, is known for its signature fried chicken and commitment to delivering quality dining experiences. With thousands of locations worldwide, KFC operates as a leading entity in the quick-service restaurant (QSR) industry, blending tradition with innovation to stay ahead in a competitive market. The brand is celebrated for its dedication to customer satisfaction, high operational standards, and fostering inclusive workplace cultures. KFC continually invests in its people, offering opportunities for career growth, professional development, and unique programs like their Foundation Programs that include free college tuition and hardship assistance, demonstrating their commitment to employee... Show More
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with P&L management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion company culture and values promoting equity, inclusion and belonging
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting hiring processes
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and occupational health and food safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Proven ability to champion company culture and values, promoting equity, inclusion and belonging
- Experience in individual and team recognition, collaboration and motivation
- Ability to assist with P&L management including cash control, security, inventory and labor management
- Experience in recruiting, interviewing and hiring team members
- Knowledge of corporate policies, procedures and occupational health and food safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while driving a culture of equity, inclusion and belonging
- Assist with Profit and Loss management, including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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