Assistant Manager

WSH Management is a respected leader in the management of senior and multifamily properties, with over 20 years of experience operating successfully in California. Managing a diverse portfolio of over 60 properties and employing more than 175 dedicated professionals, WSH Management has built a strong reputation for handling both affordable and market-rate apartment communities with expertise and commitment to quality service. Their focus on creating safe, comfortable, and well-maintained living environments demonstrates the company's mission to enhance the lives of residents while delivering superior property management services. WSH Management also values diversity and inclusion, providing equal employment opportunities regardless of race, color, religion, sex, pregnancy, national origin, ancestry, citizenship, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other legally protected status. Accommodations during the hiring process are made available upon request, and the company maintains a drug-free workplace policy.

The Assistant Manager position at WSH Management offers a dynamic role based in Van Nuys, California. This full-time opportunity offers a competitive hourly wage between $21.00 and $23.00, with a standard Monday to Friday schedule from 8:00 AM to 5:00 PM. The Assistant Property Manager plays a crucial role in maintaining the financial and operational excellence of the property. Their core duties include maintaining accurate financial records by computing, classifying, and recording numerical data, which supports property accounting and vendor payments. Additionally, this role is significantly involved in leasing, marketing, affordable housing program compliance, and fostering strong resident relations.

This role requires effective communication skills to greet and qualify prospects, manage lease transactions, conduct market surveys, and maintain compliance with all applicable housing laws and company policies. The Assistant Manager also provides administrative support, overseeing resident concerns, maintenance service requests, and ensuring smooth community operations. Importantly, this position sometimes acts as the Property Manager in their absence, requiring the ability to assume authority and maintain operational standards.

Candidates must be detail-oriented, demonstrate excellent customer service and sales skills, and have the ability to work independently as well as collaborate with the community team. The role includes various responsibilities such as updating availability reports, processing rental applications and payments, enforcing community policies, and assisting with resident events. Computer literacy and familiarity with software applications such as Microsoft Office and community management systems are essential.

With WSH Management's strong emphasis on professional development, compliance with Fair Housing laws and OSHA regulations is supported with certifications and training opportunities. The company also fosters a positive work environment where a professional appearance and attitude are expected, alongside strong written and verbal communication skills. Employees are encouraged to participate in ongoing training to stay up-to-date with industry standards and legal requirements.

Overall, this Assistant Manager position is ideal for individuals passionate about property management and who thrive in roles that combine financial responsibilities with direct resident interaction and community involvement. The role offers a balanced schedule, competitive benefits, and the chance to be part of a well-established property management company that places a high value on diversity, compliance, and employee growth.