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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
flexible scheduling
Job Description
Beans & Brews Coffee House is a well-established coffee shop dedicated to providing exceptional coffee experiences to the local community. Known for its welcoming atmosphere and commitment to quality, Beans & Brews combines an appreciation for great coffee with an emphasis on friendly, efficient service. As a beloved neighborhood gathering place, the coffee house values community engagement and strives to create a positive and inclusive space for customers and staff alike. The company culture promotes teamwork, continuous improvement, and a passion for coffee craftsmanship, making it an excellent environment for individuals looking to grow professionally within the coffee industry.
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Job Requirements
- High School Diploma or equivalent
- Prior retail or customer service experience
- Strong communication skills
- Leadership experience preferred
- Ability to take initiative and manage multiple responsibilities
- Fluent English skills
- Friendly and approachable personality
- Ability to work in fast-paced environment
Job Qualifications
- Enjoys working with the public and demonstrates a friendly, confident, outgoing, and approachable personality
- Prior retail or customer service experience required
- Leadership experience strongly preferred
- Strong communication, organization, and problem-solving skills
- Ability to take initiative, manage multiple responsibilities, and support guests, staff, and management
- High School Diploma or equivalent required
- Fluent English skills required due to the guest-facing nature of the position
Job Duties
- Manage cash handling, deposits, and prioritization of daily tasks
- Serve as a professional and positive representative of Beans & Brews Coffee House at all times
- Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures
- Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalate
- Help maintain high team morale by encouraging, supporting, and positively engaging with staff
- Assist with additional tasks and projects delegated by upper management to support overall business needs
- Contribute ideas and assist with planning community events and in-store promotions
- Have a positive, friendly, and confident personality
- Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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