Assistant Manager

Salt Lake City, UT, USA|

Job Overview

Employment Type

Full-time

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Retirement Plan

Professional development opportunities

flexible scheduling

Job Description

Beans & Brews Coffee House is a well-established coffee shop dedicated to providing exceptional coffee experiences to the local community. Known for its welcoming atmosphere and commitment to quality, Beans & Brews combines an appreciation for great coffee with an emphasis on friendly, efficient service. As a beloved neighborhood gathering place, the coffee house values community engagement and strives to create a positive and inclusive space for customers and staff alike. The company culture promotes teamwork, continuous improvement, and a passion for coffee craftsmanship, making it an excellent environment for individuals looking to grow professionally within the coffee industry.

The Assistant Manager position at Beans & Brews Coffee House is a full-time role designed for a motivated and proactive leader who enjoys being hands-on while supporting management tasks behind the scenes. This role plays an integral part in maintaining a positive team culture, ensuring smooth daily operations, and enhancing guest satisfaction. The Assistant Manager is expected to balance multiple responsibilities including staff leadership, operational support, and community involvement. With strong people skills and initiative, the individual in this position will work closely with upper management to implement policies, manage challenges proactively, and contribute creative ideas for events and promotions. This dynamic role is best suited for someone who thrives in a fast-paced, people-oriented environment, demonstrates excellent communication and problem-solving skills, and is eager to develop their leadership capabilities within a friendly, community-focused setting.

Job Requirements

High School Diploma or equivalent
Prior retail or customer service experience
Strong communication skills
Leadership experience preferred
Ability to take initiative and manage multiple responsibilities
Fluent English skills
Friendly and approachable personality
Ability to work in fast-paced environment

Job Qualifications

Enjoys working with the public and demonstrates a friendly, confident, outgoing, and approachable personality
Prior retail or customer service experience required
Leadership experience strongly preferred
Strong communication, organization, and problem-solving skills
Ability to take initiative, manage multiple responsibilities, and support guests, staff, and management
High School Diploma or equivalent required
Fluent English skills required due to the guest-facing nature of the position

Job Duties

Manage cash handling, deposits, and prioritization of daily tasks
Serve as a professional and positive representative of Beans & Brews Coffee House at all times
Support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures
Proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalate
Help maintain high team morale by encouraging, supporting, and positively engaging with staff
Assist with additional tasks and projects delegated by upper management to support overall business needs
Contribute ideas and assist with planning community events and in-store promotions
Have a positive, friendly, and confident personality
Effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements