Assistant Manager

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $21.25
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Work Schedule

Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Tuition and certification assistance
medical and prescription drug coverage
Dental, vision, and 401(k) savings plans
Promotion from within
back-up child and elder care
Company provided uniforms and tools
employee discount

Job Description

Valvoline Instant Oil Change (VIOC) stands out as a leading provider in the automotive maintenance industry, renowned for its commitment to quality, speed, and customer satisfaction. As part of a well-established company with a broad network of service centers across the country, VIOC has earned a reputation for delivering fast, reliable oil changes and other vehicle services designed to keep customers on the road efficiently and safely. The company prioritizes a positive workplace culture that embraces diversity, inclusion, and employee growth, welcoming individuals from varied backgrounds to contribute to its ongoing success and innovation.

The Assistant Service Center Manager (ASCM) role at VIOC is a dynamic and influential position integral to the daily operations of the service center. Serving as the right hand to the Service Center Manager, the ASCM's primary objective is to foster a high-performance team that consistently delivers an exceptional service experience, setting VIOC apart from other automotive service providers. This role combines hands-on technical work, such as performing oil changes and basic car maintenance, with leadership responsibilities including training, supervising hourly employees, and supporting operational management tasks.

The ASCM plays a crucial role in creating a welcoming atmosphere for guests, ensuring that every visit is marked by professionalism and friendly service. They take part in inventory control, labor management, and financial oversight, contributing to the smooth and efficient operation of the service center. The position also emphasizes mentorship and team development, encouraging a supportive environment that invests in employee growth and skill advancement.

At VIOC, the role comes with competitive compensation starting at $21.25 per hour, complemented by a benefits package that includes paid on-the-job training, flexible scheduling with no late evenings or holiday shifts, paid time off, medical insurance with health savings account contributions, dental and vision coverage, a 401(k) savings plan with company match, and additional perks such as tuition assistance and discounts on services. These advantages reflect VIOC's commitment to not only customer satisfaction but also employee wellbeing and career progression.

The company is dedicated to equal employment opportunities and strives to create an accessible recruitment process for all candidates, including those with disabilities. This inclusive approach reinforces VIOC's pledge to diversity and equity in the workplace.

Joining VIOC as an Assistant Service Center Manager means becoming part of a supportive 'Vamily'—a community that fosters growth, safety, and fair values. Through award-winning training programs and a clear path to career advancement, this role offers a unique opportunity to develop leadership skills in a thriving service environment. Candidates who value teamwork, customer service excellence, and personal development will find this position both rewarding and impactful.

Job Requirements

  • six months of supervisory experience required, preferably in a retail environment
  • knowledge of cash handling, facility, and safety control policies and practices
  • ability to occasionally lift up to 50 pounds
  • be able to stand for extended periods of time and climb stairs
  • comfortable working in a non-climate-controlled environment
  • have full mobility and can twist, stoop, and bend
  • high school diploma or equivalent
  • english fluency in reading, writing, and speaking

Job Qualifications

  • high school diploma or equivalent
  • six months of supervisory experience required, preferably in a retail environment
  • knowledge of cash handling, facility, and safety control policies and practices
  • english fluency in reading, writing, and speaking

Job Duties

  • perform oil changes and additional car maintenance services
  • assist the service center manager in the daily operation and oversight of the service center
  • deliver a positive first impression to each guest with a warm and friendly greeting
  • build trust and win repeat, loyal customers
  • support the scm with inventory, labor management, and financial performance of the service center
  • mentor, lead, and train the team to optimize their development
  • help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • become familiar with environmental, health & safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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