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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Career development opportunities
flexible schedule

Job Description

Beans & Brews Coffee House is a well-established coffee retailer committed to providing exceptional coffee experiences and fostering a warm, welcoming atmosphere for its customers. As a community-focused coffee house, it not only serves high-quality coffee but also emphasizes building genuine connections with local customers and partners. Known for its cozy ambiance, friendly service, and strong dedication to quality, Beans & Brews Coffee House has carved out its niche as a favorite local coffee destination. The company encourages a culture of personal growth and team collaboration, aiming to nurture employees who are passionate about coffee and customer service.

The Assi... Show More

Job Requirements

  • High school diploma or equivalent
  • prior retail or customer service experience
  • strong communication skills
  • ability to manage multiple responsibilities
  • fluent English
  • leadership experience preferred
  • ability to work in a fast-paced environment
  • proactive problem-solving skills

Job Qualifications

  • Enjoys working with the public and demonstrates a friendly, confident, outgoing, and approachable personality
  • prior retail or customer service experience required
  • leadership experience strongly preferred
  • strong communication, organization, and problem-solving skills
  • ability to take initiative, manage multiple responsibilities, and support guests, staff, and management
  • high School diploma or equivalent required
  • fluent English skills required due to the guest-facing nature of the position

Job Duties

  • Manage cash handling, deposits, and prioritization of daily tasks
  • serve as a professional and positive representative of Beans & Brews Coffee House at all times
  • support upper management with training, implementation, and reinforcement of Beans & Brews policies and procedures
  • proactively identify operational, staffing, or guest-service challenges and help implement solutions before issues escalate
  • help maintain high team morale by encouraging, supporting, and positively engaging with staff
  • assist with additional tasks and projects delegated by upper management to support overall business needs
  • contribute ideas and assist with planning community events and in-store promotions
  • have a positive, friendly, and confident personality
  • effectively manage people, communicate well, and resolve guest and employee questions, concerns, and disagreements

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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