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Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
competitive pay
bonus eligible
Vacation Time
employee meal discount
medical benefits
career advancement
Professional Development
Scholarship Opportunities
Health and wellness programs
Employee Discounts
Next Day Pay
Tuition Assistance
Job Description
KFC, a globally recognized leader in the quick-service restaurant industry, is known for its iconic fried chicken and deep-rooted commitment to quality, customer satisfaction, and community engagement. With a history spanning over seven decades, KFC has established itself as a pioneer in the fast-food sector, delivering delicious meals while maintaining a vibrant dining experience. The company operates thousands of locations worldwide, including many franchise and corporate-owned outlets, fostering a strong team culture focused on growth, innovation, and operational excellence. KFC's brand ethos centers on diversity, equity, and inclusion, ensuring a welcoming environment for both its employees and customers alike. As... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in restaurant or retail management
- Ability to manage cash control, security procedures and inventory
- Strong communication and interpersonal skills
- Knowledge of health and safety regulations
- Willingness to work flexible schedules including nights and weekends
- Ability to provide leadership and training to team members
Job Qualifications
- Previous experience in restaurant or retail management
- Strong leadership and team coaching skills
- Ability to manage profit and loss elements including cash control and inventory
- Excellent communication skills for performance appraisals and employee motivation
- Knowledge of food safety and health regulations
- Experience in recruiting and hiring staff
- Capability to work flexible shifts including weekends and evenings
- Commitment to promoting equity, inclusion and belonging
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing and hiring team members while driving a culture of equity, inclusion and belonging
- Assist with profit and loss management including cash control, security procedures, inventory maintenance and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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