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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
401(k)
Paid Time Off
Gym membership
Job Description
The company is a prominent player in the fast-food restaurant industry, operating under one of the world's most recognizable brands, KFC. Known for its commitment to quality, customer satisfaction, and vibrant team culture, KFC offers opportunities for career growth and personal development in a dynamic, fast-paced environment. The establishment prides itself on upholding brand standards and delivering exceptional customer experiences through motivated and well-trained teams. This particular role as Assistant Manager is crucial in maintaining high operational standards and supporting the overall success of the restaurant. The position is full-time, with a 48-hour workweek that includes 40 hours at regular... Show More
Job Requirements
- Ability to stand for prolonged periods
- Ability to lift up to 50 pounds
- Ability to perform repetitive tasks
- Exposure to hot and cold temperatures
- Working in a fast-paced environment with high noise levels
- Experience in restaurant or retail management
- Strong leadership and communication skills
- Knowledge of food safety and health regulations
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion, and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration, and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee team members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determining immediate resolutions or escalating to the RGM when necessary
- Assist in sourcing, recruiting, interviewing, and hiring Team Members while driving a culture of equity, inclusion, and belonging
- Assist with Profit & Loss management including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in maintenance of facility and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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