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Assistant Manager

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive pay
bonus eligible
2 weeks' vacation
Paid Time Off
free meal each shift
medical benefits from day 1
career advancement
Professional Development
Scholarship Opportunities

Job Description

KFC is a renowned global fast-food restaurant brand known for its iconic fried chicken and commitment to delivering exceptional customer experiences. As part of the Yum! Brands family, KFC operates thousands of locations worldwide, specializing in quick-service dining that emphasizes quality, speed, and customer satisfaction. KFC restaurants are celebrated for their unique blend of secret recipe chicken, strong brand heritage, and vibrant team culture that values inclusion and growth opportunities. The company prides itself on providing a supportive and engaging work environment where employees can thrive and develop their careers within the restaurant industry.

As an Assistant Manage... Show More

Job Requirements

  • 2+ years of restaurant/retail management experience
  • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values promoting equity, inclusion and belonging
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent supporting the RGM in hiring
  • Possess strong communication skills for conducting performance appraisals, disciplinary action and motivating and training employees
  • Adhere to corporate policies, procedures and occupational health and food safety standards

Job Qualifications

  • 2+ years of restaurant/retail management experience
  • Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports
  • Ensure all employees receive proper training and resources
  • Champion KFC's culture and values promoting equity, inclusion and belonging
  • Lead efforts in individual and team recognition, collaboration and motivation
  • Identify and recruit exceptional talent supporting the RGM in hiring
  • Possess strong communication skills for conducting performance appraisals, disciplinary action and motivating and training employees
  • Adhere to corporate policies, procedures and occupational health and food safety standards

Job Duties

  • Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
  • Oversee team members' adherence to shift responsibilities and maintain high food safety standards
  • Take charge of restaurant operations in the RGM's absence
  • Collaborate with the RGM in assessing team performance and providing ongoing constructive and positive feedback
  • Address employee relations issues and determine resolutions or escalate as needed
  • Assist in sourcing, recruiting, interviewing, and hiring team members while promoting a culture of equity, inclusion and belonging
  • Assist with Profit & Loss management including cash control, security procedures, inventory maintenance and labor management
  • Review financial reports and take appropriate actions to optimize performance
  • Support the RGM in facility maintenance and ensure health and safety standards are consistently followed

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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