Assistant Manager

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $21.25
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Work Schedule

Standard Hours
Flexible
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Benefits

Competitive weekly pay
Paid on-the-job training
Flexible work schedule
Paid Time Off
Holiday pay
Tuition and certification assistance
Medical insurance
prescription drug coverage
Health Savings Account Contributions
Dental Insurance
Vision Insurance
401(k) Savings Plan with Company Match
Backup child and elder care
Company provided uniforms and tools
employee discount on automotive services

Job Description

Valvoline Instant Oil Change (VIOC) is a leader in the automotive service industry, known for its commitment to quality, convenience, and customer satisfaction. As a reputable service center specializing in quick and efficient oil changes and automotive maintenance, VIOC has established a strong presence across the country. The company prides itself on providing a welcoming environment for both guests and team members, emphasizing diversity, inclusion, and professional growth. VIOC continuously strives to set itself apart from competitors by fostering a high-performance team dedicated to delivering exceptional service experiences.

The role of Assistant Service Center Manager (ASCM) at Valvoline Instant Oil Change is a pivotal leadership position within the service center. As the right hand to the Service Center Manager, the ASCM plays an essential role in overseeing daily operations and ensuring the highest standards of service are met. This position is designed for individuals who are passionate about working with people and cars, and who are eager to build and lead a team that can create memorable customer experiences. The ASCM will be hands-on in assisting with car maintenance tasks such as oil changes while also taking charge of training, advising, and supervising hourly employees. This balanced combination of technical skills and leadership responsibilities makes the position uniquely rewarding.

Valvoline Instant Oil Change is committed to creating a diverse and inclusive workplace. The company actively encourages applications from people of color, women, LGBTQIA+, veterans, and persons with disabilities to join their team. The Assistant Service Center Manager role offers competitive weekly pay at $21.25 per hour, with paid on-the-job training—no previous automotive experience is needed, making this an excellent opportunity for those looking to enter the automotive service field or advance their careers.

The work schedule is designed for balance, with no late evenings or holiday shifts, allowing employees to maintain a healthy work-life balance. Employees enjoy a range of benefits, including paid time off, holiday pay, tuition and certification assistance, and access to an online university to support continuous learning and professional growth. Health and wellness are prioritized through medical, prescription drug coverage with Health Savings Account contributions, dental and vision insurance, and a 401(k) savings plan with a 100% match up to 5%. Additional perks include backup child and elder care, company-provided uniforms and tools, and a 50% discount on Valvoline automotive services.

In this leadership role, the Assistant Service Center Manager will contribute to building a trusted and loyal customer base by delivering positive first impressions and consistently high-quality service. They will support the Service Center Manager in managing inventory, labor, and financial performance while ensuring the service center maintains compliance with environmental, health, and safety standards. The ASCM will mentor and develop team members, fostering an environment of growth and excellence. Opportunities for advancement are abundant, with a clear roadmap and a commitment to promoting from within, allowing ambitious individuals to grow their careers within the company.

Valvoline Instant Oil Change is an equal opportunity employer dedicated to diversity and fairness in the workplace. The company ensures an accessible recruitment and selection process, providing reasonable accommodations for applicants with disabilities upon request. This approach reflects VIOC’s core values of respect, inclusion, and equal opportunity for all team members.

Job Requirements

  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking

Job Qualifications

  • Six months of supervisory experience required, preferably in a retail environment
  • Knowledge of cash handling, facility, and safety control policies and practices
  • High school diploma or equivalent
  • English fluency in reading, writing, and speaking
  • Ability to occasionally lift up to 50 pounds
  • Be able to stand for extended periods of time and climb stairs
  • Comfortable working in a non-climate-controlled environment
  • Have full mobility and can twist, stoop, and bend

Job Duties

  • Perform oil changes and additional car maintenance services
  • Assist the Service Center Manager in the daily operation and oversight of the service center
  • Deliver a positive first impression to each guest with a warm and friendly greeting
  • Build trust and win repeat, loyal customers
  • Support the Service Center Manager with inventory, labor management, and financial performance of the service center
  • Mentor, lead, and train the team to optimize their development
  • Help maintain a clean, well-organized service center and facilitate a safe and secure working environment
  • Become familiar with Environmental, Health & Safety compliance and other policies and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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