Dine Brands logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $42,000.00 - $55,000.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

401k plan
Health Insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
career advancement

Job Description

Dine Brands Global, Inc., headquartered in Pasadena, California, is an internationally recognized leader in the full-service restaurant industry. Operating and supporting over 3,500 restaurants across 20 international markets through its subsidiaries and franchisees, Dine Brands manages some of the world’s most beloved dining brands, including Applebee’s Neighborhood Grill + Bar, IHOP, and Fuzzy’s Taco Shop. As one of the largest full-service restaurant companies globally, Dine Brands continues to innovate and diversify, recently expanding into the fast-casual dining segment in 2022. This move has positioned the company at the forefront of evolving consumer dining trends, emphasizing convenience, quality, and community-oriented experiences.

Dine Brands prides itself on fostering a culture that values innovation, collaboration, and accountability. The company emphasizes openness and authenticity, creating a dynamic environment where creativity and teamwork lead to shared success. At its core, Dine Brands is dedicated to nurturing and growing its portfolio of brands by leveraging talented individuals who are passionate about hospitality and customer service excellence.

This opportunity is with Applebee’s Neighborhood Grill + Bar, a flagship brand under the Dine Brands umbrella. Applebee’s is famed for its casual dining atmosphere that offers guests an inviting place to enjoy a variety of American classics with friends and family. The role in question is a Restaurant Supervisor position based in Monroe, GA, focusing on maintaining operational excellence and elevating the guest experience. This position is full-time and comes with a competitive salary range of $42,000 to $55,000 per year, complemented by a quarterly bonus plan based on performance.

As a Restaurant Supervisor, the successful candidate will play a crucial role in ensuring the restaurant runs smoothly and upholds Applebee’s high standards. Responsibilities include maintaining cleanliness, enforcing safety and security protocols, managing food preparation and presentation, and providing exceptional guest services. This role requires hands-on leadership to supervise, train, and develop team members, ensuring all staff perform effectively and cohesively.

In addition to daily operational tasks, the Restaurant Supervisor assists with financial performance activities such as inventory management and cost control to maximize profitability. They lead and motivate the team, manage staff schedules, and foster a positive and productive work environment. Recruitment, onboarding, continuous training, and supporting employee growth are integral aspects of the role, emphasizing the importance of staff development in delivering outstanding service.

Effective communication is also vital, as the Restaurant Supervisor serves as a liaison among staff, vendors, and internal teams, ensuring clear and efficient information flow. This position demands flexibility to work nights, weekends, and holidays, accommodating the dynamic nature of the hospitality industry. Candidates should have a passion for the food service industry, strong problem-solving skills, integrity, and the capability to work well under pressure.

Overall, this role is a fantastic opportunity for individuals seeking to advance their careers in hospitality management within a leading global restaurant company. Dine Brands offers a supportive environment that encourages career advancement, continuous learning, and a commitment to employee well-being through comprehensive benefits including health, dental and vision options, tuition reimbursement, and a 401K plan. Joining Dine Brands means becoming part of a team dedicated to creating meaningful dining experiences and delivering exceptional customer service across all their restaurant brands.

Job Requirements

  • High school diploma or equivalent
  • 1-2+ years of supervisory experience in casual dining preferred
  • Experience teaching and training staff preferred
  • Strong personal and professional integrity
  • Ability to deal with confidential information and/or issues using discretion and good judgment
  • Passion to thrive in a fast-paced work environment
  • Ability to solve problems on the go
  • Passion for hospitality and interacting with guests
  • Sense to be hands on when needed
  • Flexible availability including nights weekends and holidays
  • Ability to occasionally lift and carry objects weighing up to 50 pounds counter height to shoulder height across the restaurant

Job Qualifications

  • 1-2+ years of supervisory experience in casual dining preferred
  • Experience teaching and training staff preferred
  • Strong personal and professional integrity
  • Ability to deal with confidential information and/or issues using discretion and good judgment
  • Passion to thrive in a fast-paced work environment
  • Ability to solve problems on the go
  • Passion for hospitality and interacting with guests
  • Sense to be hands on when needed
  • Flexible availability including nights weekends and holidays
  • A passion for food service and providing guests exceptional service
  • Ability to occasionally lift and carry objects weighing up to 50 pounds counter height to shoulder height across the restaurant

Job Duties

  • Maintaining restaurant cleanliness adhering to safety and security protocols ensuring proper food preparation and presentation
  • Ensuring guests have a positive dining experience by addressing complaints providing timely and friendly service and actively engaging with customers
  • Supervising training and developing team members to ensure they deliver excellent service and meet Applebee's standards
  • Assisting with inventory management cost control and maximizing profitability
  • Leading and motivating staff to achieve daily goals manage schedules and maintain a positive work environment
  • Recruiting onboarding and training new employees and providing opportunities for growth
  • Serving as a point of contact for staff vendors and other internal teams

Job Criteria

Experience

Mid Level (3-7 years)


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