Checkers & Rally's logo

Assistant Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $24.75
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Work Schedule

Flexible
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Benefits

Operations excellence
Training & development
Personal & career growth
comprehensive medical plan
Comprehensive dental plan
recognition programs
Bonuses

Job Description

Checkers & Rally's is a renowned fast-food restaurant chain that is dedicated to making a difference in people’s lives by serving its franchisees, teams, and guests with excellence and passion. As a leading player in the quick service restaurant (QSR) industry, Checkers & Rally's operates with a commitment to high-quality food, outstanding customer service, and a fast-paced dining experience that continues to attract a diverse and enthusiastic customer base. Known for its signature burgers, fries, and shakes, the company prides itself on being a first choice for both guests and employees. The organization fosters a culture of integrity, service, excellence, and the courage to be bold and grow, making it a rewarding environment for professionals who are eager to contribute and advance their careers in the hospitality sector.

The role of an Assistant Manager at Checkers & Rally's is pivotal to the restaurant's success. This position supports the General Manager in executing the restaurant’s operational plan focused on achieving sales and profit goals while maintaining exceptional levels of guest and team service. The Assistant Manager is responsible for assisting with day-to-day management tasks, ensuring smooth restaurant operations, and promoting a positive and productive work environment. This role requires a proactive leader who can train team members on company policies, operational procedures, and guest service standards. Additionally, the Assistant Manager plays a critical role in maintaining a safe and clean restaurant environment that is enjoyable for both employees and guests.

Working as an Assistant Manager at Checkers & Rally's is an excellent opportunity for individuals looking to enhance their leadership skills within the fast food industry. This role not only involves managing operational efficiency but also providing consistent coaching and feedback to support team development. The Assistant Manager also handles guest concerns and escalates any significant issues to the General Manager, ensuring that problems are addressed swiftly and effectively to maintain customer satisfaction. Furthermore, by participating in the hiring process, the Assistant Manager helps build a reliable and skilled team that can uphold the company’s reputation and deliver superior dining experiences.

This position requires flexibility to work extended hours and a schedule that matches the fast-paced environment of the restaurant industry. Candidates should have at least one to two years of restaurant management experience, preferably within QSRs, combined with strong interpersonal and communication skills. Food safety certification and basic proficiency in Microsoft Office and general systems are also essential. The company values high-energy individuals who are committed to upholding the core values of integrity, service, excellence, and the courage to be bold and grow. Checkers & Rally's offers competitive pay and comprehensive benefits packages, including medical and dental plans, along with recognition programs and bonuses that reward dedication and performance.

Joining Checkers & Rally's as an Assistant Manager means becoming part of a team that expects and delivers operational excellence and provides extensive training and development opportunities. The company believes in supporting personal and career growth, helping employees do more, get more, and be more. This role is perfect for motivated professionals looking to thrive in a supportive, dynamic environment while making a meaningful impact on their team and guests.

Job Requirements

  • high school diploma or general education degree (ged) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (qsr)
  • basic math skills
  • microsoft office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Qualifications

  • high school diploma or general education degree (ged) preferred
  • food safety certified
  • 1-2 years restaurant management experience, preferably in quick service restaurants (qsr)
  • basic math skills
  • microsoft office and general systems experience
  • strong interpersonal and verbal and written communications skills
  • ability to work flexible schedule and extended hours
  • high energy to keep up with our fast paced environment
  • commitment to our core values of integrity, service, excellence, and courage to be bold and grow

Job Duties

  • building sales and profits by promoting guest satisfaction and managing restaurant operations
  • escalating any concerns or recommendations with the restaurant, employees or guests to the General Manager
  • assisting with interviewing and hiring the right team members
  • ensuring policy and procedures are being followed on shifts
  • training team members on operations, company policies and procedures and guest service
  • identifying and responding to complaints and policy and procedure violations
  • providing regular feedback and coaching to team members on their performance
  • helping ensure the restaurant is a safe, clean and fun environment for our employees and guests

Job Criteria

Experience

Mid Level (3-7 years)


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