Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $15.38
Work Schedule
Standard Hours
Benefits
Health Insurance
Benefits from day one
401(k) 6% Match
401(k) matching
Tuition Reimbursement
Paid Time Off
Gym membership
Job Description
KFC, a globally recognized fast-food restaurant chain famous for its delicious fried chicken and commitment to quality service, is seeking an Assistant Manager to join their team. As a renowned player in the quick-service restaurant industry, KFC continually strives to uphold its brand standards while creating memorable customer experiences. With its dedication to fostering team engagement, operational excellence, and community culture, KFC provides a rewarding workplace environment that encourages personal and professional growth. The role of Assistant Manager is full-time and offers competitive pay along with various employee benefits.
As an Assistant Manager at KFC, you will be centrally involved in the restaurant's day-to-day success by supporting the Restaurant General Manager (RGM). This role is pivotal in maintaining operational efficiency, motivating the team, and ensuring the best possible experience for customers. You will lead by example, training and coaching team members and recognizing their contributions to build a motivated and high-performing workforce. The Assistant Manager acts as the RGM's right hand, stepping in to make key decisions and manage operations during the RGM's absence.
This position demands a commitment to upholding KFC's culture of equity, inclusion, and belonging by promoting positive employee relations and inclusive hiring practices. You will assist with profit and loss management by overseeing cash control, security procedures, inventory, and labor management, playing a critical role in the financial health of the restaurant. Operational duties also include ensuring adherence to food safety and health standards, managing facility maintenance, and reviewing financial reports to improve restaurant performance.
The role entails working a 50-hour week, with 40 hours paid at regular rate and 10 hours at an overtime rate, offering a balanced employment structure with opportunities for rewarding compensation. KFC supports its leadership team by providing resources for career advancement, professional development, and comprehensive training. This position is ideal for individuals who thrive in a dynamic environment where challenges are met with enthusiasm and where high standards are paired with fun and team collaboration.
At KFC, Assistant Managers are not only operational leaders but also culture champions, fostering an environment where every team member can succeed and feel valued. By cultivating a workplace atmosphere that respects diversity, encourages growth, and prioritizes customer satisfaction, KFC stands out as an employer of choice in the restaurant industry. This role is perfect for passionate individuals with strong communication skills, a knack for team leadership, and a drive to help their unit excel in a competitive market.
As an Assistant Manager at KFC, you will be centrally involved in the restaurant's day-to-day success by supporting the Restaurant General Manager (RGM). This role is pivotal in maintaining operational efficiency, motivating the team, and ensuring the best possible experience for customers. You will lead by example, training and coaching team members and recognizing their contributions to build a motivated and high-performing workforce. The Assistant Manager acts as the RGM's right hand, stepping in to make key decisions and manage operations during the RGM's absence.
This position demands a commitment to upholding KFC's culture of equity, inclusion, and belonging by promoting positive employee relations and inclusive hiring practices. You will assist with profit and loss management by overseeing cash control, security procedures, inventory, and labor management, playing a critical role in the financial health of the restaurant. Operational duties also include ensuring adherence to food safety and health standards, managing facility maintenance, and reviewing financial reports to improve restaurant performance.
The role entails working a 50-hour week, with 40 hours paid at regular rate and 10 hours at an overtime rate, offering a balanced employment structure with opportunities for rewarding compensation. KFC supports its leadership team by providing resources for career advancement, professional development, and comprehensive training. This position is ideal for individuals who thrive in a dynamic environment where challenges are met with enthusiasm and where high standards are paired with fun and team collaboration.
At KFC, Assistant Managers are not only operational leaders but also culture champions, fostering an environment where every team member can succeed and feel valued. By cultivating a workplace atmosphere that respects diversity, encourages growth, and prioritizes customer satisfaction, KFC stands out as an employer of choice in the restaurant industry. This role is perfect for passionate individuals with strong communication skills, a knack for team leadership, and a drive to help their unit excel in a competitive market.
Job Requirements
- 2+ years of restaurant or retail management experience
- Assist with P&L management by following cash control and security procedures, maintaining inventory, managing labor and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees
- Adhere to corporate policies, procedures and Occupational Health and Food Safety standards
Job Qualifications
- 2+ years of restaurant or retail management experience
- Assist with Profit & Loss management by following cash control and security procedures, maintaining inventory, managing labor, and reviewing financial reports
- Ensure all employees receive proper training and resources
- Champion KFC's culture and values, promoting equity, inclusion, and belonging in the restaurant
- Lead efforts in individual and team recognition, collaboration, and motivation
- Identify and recruit exceptional talent, supporting the RGM in the hiring process
- Possess strong communication skills for conducting performance appraisals, taking disciplinary action, and motivating and training employees
- Adhere to corporate policies, procedures, and Occupational Health and Food Safety standards
Job Duties
- Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs
- Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards
- Take charge of restaurant operations in the RGM's absence
- Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback
- Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary
- Assist in sourcing, recruiting, interviewing, and hiring Team Members while driving a culture of equity, inclusion, and belonging
- Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance, and labor management
- Review financial reports and take appropriate actions to optimize performance
- Support the RGM in facility maintenance and ensure health and safety standards are consistently followed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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