
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $24.00 - $26.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Career growth opportunities
Job Description
About Dave's Hot Chicken:
Dave's Hot Chicken is a rapidly growing fast-casual restaurant chain renowned for its spicy fried chicken recipes and vibrant dining experience. Known for its commitment to quality food and excellent customer service, Dave's Hot Chicken has quickly become a favorite dining destination for those who enjoy bold and flavorful chicken dishes. The restaurant operates with a primary focus on delivering consistent food quality, maintaining a clean and safe environment, and fostering a positive team atmosphere among employees.
The Assistant Manager role at Dave's Hot Chicken is a vital leadership position that supports both the Assistant General Manager and General Manager in maintaining smooth daily operations. This full-time position is designed for individuals who are passionate about hospitality and team management within a fast-paced restaurant environment. The Assistant Manager directs Shift Leaders and Team Members, ensuring that all work is performed effectively, efficiently, and in line with company policies and standards.
This role involves overseeing various operational activities, including scheduling, training, quality control, guest service, and administrative duties. The Assistant Manager is responsible for upholding the restaurant's business plan and supporting the management team's strategies and goals. They play a key role in training new employees following the Dave's Hot Chicken Training Program and in providing ongoing coaching to current staff to enhance performance and teamwork.
The Assistant Manager ensures that guests receive exceptional service by addressing concerns professionally and maintaining a high standard of cleanliness and safety throughout the restaurant. This position requires strong leadership skills, excellent communication abilities, and a dedication to creating a trusting and positive work environment. Candidates must be flexible in working hours, including nights, weekends, and holidays, to meet the needs of a dynamic restaurant setting.
Compensation and benefits for the Assistant Manager include competitive salary packages and opportunities for professional growth within the company. Ideal candidates will be proactive, detail-oriented, customer-focused, and capable of managing multiple responsibilities in a fast-paced environment. If you are committed to guest satisfaction and enjoy leading a team to success, this role offers a rewarding career path in the vibrant food service industry.
The Assistant Manager role at Dave's Hot Chicken is a vital leadership position that supports both the Assistant General Manager and General Manager in maintaining smooth daily operations. This full-time position is designed for individuals who are passionate about hospitality and team management within a fast-paced restaurant environment. The Assistant Manager directs Shift Leaders and Team Members, ensuring that all work is performed effectively, efficiently, and in line with company policies and standards.
This role involves overseeing various operational activities, including scheduling, training, quality control, guest service, and administrative duties. The Assistant Manager is responsible for upholding the restaurant's business plan and supporting the management team's strategies and goals. They play a key role in training new employees following the Dave's Hot Chicken Training Program and in providing ongoing coaching to current staff to enhance performance and teamwork.
The Assistant Manager ensures that guests receive exceptional service by addressing concerns professionally and maintaining a high standard of cleanliness and safety throughout the restaurant. This position requires strong leadership skills, excellent communication abilities, and a dedication to creating a trusting and positive work environment. Candidates must be flexible in working hours, including nights, weekends, and holidays, to meet the needs of a dynamic restaurant setting.
Compensation and benefits for the Assistant Manager include competitive salary packages and opportunities for professional growth within the company. Ideal candidates will be proactive, detail-oriented, customer-focused, and capable of managing multiple responsibilities in a fast-paced environment. If you are committed to guest satisfaction and enjoy leading a team to success, this role offers a rewarding career path in the vibrant food service industry.
Job Requirements
- must be at least 18 years old
- fluent in English
- flexibility to work nights, weekends, and holidays
- ability to stand for long periods and work in fast-paced environment
- positive attitude
- commitment to guest satisfaction
- reliable transportation, driver's license and proof of insurance
- telephone or reliable communication method
- willing to work flexible hours including opening and closing shifts
- able to bend, stoop, lift 50-75 lbs
- able to work around heat and in close quarters
Job Qualifications
- current student or high school diploma/GED preferred
- certified in all stations following the DHC Training Program
- ability to delegate tasks
- excellent time management and organizational skills
- strong people and guest service skills
- problem-solving and initiative
- effective communication skills
Job Duties
- ensure shift leaders and team members perform job responsibilities and meet expectations
- follow the DHC Training Program for new skills and training
- communicate training needs to supervisor
- conduct ops walks and Q&A checks
- organize shift schedules and monitor attendance
- assign duties based on roles and skills
- maintain restaurant cleanliness and safety
- handle guest concerns professionally
- provide feedback to team members
- train, schedule, and manage employees
- balance cash drawers and prepare deposits
- assist management as directed
- enforce restaurant policies
- plan and implement daily routines
- complete administrative duties
- supervise opening and closing activities
- establish open communication
- role model positive business practices
- follow food and cash control guidelines
- support management decisions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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